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HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
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Outsourcing: Chris Coles, President And CEO Of HyperQuality (Part 2)
By Sramana Mitra and guest author Aditya Modi Sramana: So, let me see if I’ve got this right. You audit the objectives, then you edit the process as it pertains to those objectives, then you audit the tools and mechanisms of implementing those, and finally you audit the calls? Chris: We audit the calls, then
Outsourcing: Chris Coles, President And CEO Of HyperQuality (Part 1)
By Sramana Mitra and guest author Aditya Modi About HyperQuality HyperQuality is an independent quality assurance company with operations in the United States and India. Founded in 2003, the company uses customer satisfaction as a means to retain existing customers and acquire new ones. It does this by listening to customer–agent interactions, rating them, and giving feedback to clients on which
McKinsey Study on the Growth of India’s Middle Class
Republishing this piece to remind readers why urban congestion is a danger that the Tata Nano aggravates: Great article from McKinsey Quarterly, that offers the following projections: * Over the next 20 years, India will likely grow to become the world’s fifth-largest consumer economy, up from 12th now. * A study by the McKinsey Global
Offshoring Secrets: Is India Center Becoming Costly?
By Utkarsh Rai, Guest Author, Author of “Offshoring Secrets”. Recently this question has flooded the web and the print media. Some companies are thinking about pulling back from India. So what is the real answer? Globally, weakening of the dollar has impacted almost every country whether it is Israel, China, Malaysia or Poland, and therefore
Beyond Bangalore
India’s development needs to spread well beyond Bangalore at this point, as is evident from data and arguments presented in a series of previous pieces such as Team of Twenty One, India’s Scale Concerns: Real Estate, India’s Real Estate Concerns, and India’s Real Estate Concerns Point to Second Tier Cities. Meanwhile, billions of dollars get
India’s Real Estate Concerns Point to Second Tier Cities
Real Estate in Bangalore, Mumbai, Delhi are all too expensive. The IT/ITES industry scaling needs to happen elsewhere: :: Kolkata is gradually undergoing a transformation which will have a long term impact on the city and its future growth. Earlier, Dalhousie Square (BBD Bag) gave way to Park Street, Chowringhee Road and Camac Street, as
India’s Real Estate Concerns
Bangalore’s real estate situation is concerning. Mumbai was already super expensive, and never considered a location for large IT/ITES operations. :: Mumbai’s commercial real estate market has appreciated considerably over the last one year. Rents in South Mumbai (CBD) for Prime and Grade A office space are up by 73% while capital values are up
