Entrepreneurship in Bengal: A Blueprint for India’s Next Stage of Development

You have heard much about Jyoti Basu’s Bengal, Mamata Banerjee’s Kolkata, and various other dysfunctional views of the erstwhile capital of British India. Today, I am going to introduce you to Abhishek Rungta’s Kolkata, Pallav Nadhani’s Kolkata, Bimal Patwari’s Bengal, Srish Agarwal’s Bengal, and Arijit Bhattacharyya’s Bengal.

Outsourcing: Persistent Systems Interview (Part 5)

By guest author Tony Scott The Phases of Outsourcing:  Design For Manufacturing and Original Design Manufacturing The third phase is what we call design for manufacturing. In this phase, the people who are responsible for delivering this outsourced process say, “OK, now I know exactly how this all works together, and I can do it

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Outsourcing: Persistent Systems Interview (Part 4)

By guest author Tony Scott The Phases of Outsourcing: Cost Arbitrage and Process Efficiency Tony: Anand, what you are doing is primarily outsourced product development – isn’t that unique to Persistent and a couple of other companies?

Outsourcing: Evalueserve Interview (Part 3)

By guest author Tony Scott Global Delivery and Talent Acquisition Tony: Obviously, to do that kind of knowledge-based outsourcing requires specialized talent. How do you build that capability? Alok: We are hiring people in four centers: in India in New Delhi; in Shanghai; in Chile just north of Santiago to cover Latin America; and in

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Outsourcing: Evalueserve Interview (Part 2)

By guest author Tony Scott Knowledge Process Outsourcing: Labor Arbitrage or Value-Added Knowledge? Tony: So you are defining the market space as anything that’s a knowledge-based process? Alok: Yes, whatever is a knowledge process where you need domain expertise. Legal, consulting, and accounting and CFO-type solutions all require a lot of domain expertise. Investment banking

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Outsourcing: Evalueserve Interview (Part 1)

By guest author Tony Scott I recently talked with Alok Aggarwal, the chairman and cofounder of Evalueserve, a pioneer in providing knowledge process outsourcing (KPO) services, a term the company coined in 2003. Evalueserve is at the opposite end of the spectrum from typical call center outsourcing companies because its focus is providing customized research

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Is Outsourcing Dying Or Thriving? (Part 4)

By guest author Tony Scott The Double-Edged Sword: The Flat World A few years ago Thomas Friedman’s “The World Is Flat” became a global best seller. One of that book’s key areas of focus was examining the immense change that lower-cost, effective global communications was causing by enabling back-office call centers and IT support work

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Top 10 Outsourcing Stocks

Anything I write about outsourcing seems to lead to a heated debate. My article on the Death of Indian Outsourcing was one such piece. The more recent Obama and Outsourcing received a similar welcome. Regardless of what happens to the outsourcing industry as a result of the US elections in November, outsourcing firms will remain key contributors to a changing

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