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customer satisfaction
Deal Radar 2010: Medallia
Posted on Tuesday, Mar 16th
On September 10, 2001, Medallia pitched to its first customer, a top five hotel company, as a pilot customer. Then came September 11th. Much to Medallia’s surprise, the hotel called back on September 12 and said it would like to move forward with Medallia, which built the prototype system. The company pressed ahead, and after
