By Guest Author Marylene Delbourg-Delphis We all know about the natural tendency of systems toward their degradation. It’s called entropy. In her new book, Everybody Wants to Love Their Job: Rebuilding Trust and Culture, Marylene Delbourg-Delphis discusses the various ways organizations can fight that entropy, and instead, generate the negative entropy that Nobel laureate Erwin Schrodinger
By Guest Author Marylene Delbourg-Delphis In her new book, Everybody Wants to Love Their Job: Rebuilding Trust and Culture, Marylene Delbourg-Delphis reflects on the demise and death of once-giants. Companies either fail or succeed. It’s just a simple truth. There were certainly plenty of causes for the decline and fall of the Roman Empire, but the primary
By Guest Author Marylene Delbourg-Delphis In her new book, Everybody Wants to Love Their Job: Rebuilding Trust and Culture, Marylene Delbourg-Delphis draws from her extensive experience as a serial CEO, executive consultant, and board member to assesses the cons and pros of hiring people who “have done it before.” Clichés have an advantage: they are self-explanatory.
By Guest Author Marylene Delbourg-Delphis Almost every company pledges to value innovation, a topic that lends itself to all sorts of grand planning strategies and methodologies as well as lyrical musings. Yet to actually be able to deliver on innovation goals, organizations must often get back to earth, i.e. look closely at the multiple aspects of
By Guest Author Marylene Delbourg-Delphis Peter Cappelli, Professor of Management at Wharton School and Director of the Wharton’s Center for Human Resources endorsed Marylene Delbourg-Delphis’ book Everybody Wants to Love Their Job: Rebuilding Trust and Culture, saying “The energizing culture of the start-up world can be imported to even the biggest organizations. A powerful case for bringing the
Sramana Mitra: I love this keeping all your innovation process tied to customers. That may yield slightly less glamorous innovation, but it keeps a good solid innovation process running. The thing that is tricky at this stage where ServiceNow is, it’s now getting to a much larger organization. It’s over 7,000 people. There are a
Sramana Mitra: One thing to remember here is that some of the most successful companies in the world have been led by Founder CEOs, whether it’s Bill Gates or Mark Zuckerberg. Steve Jobs, actually, got into a tremendously traumatic situation being fired out of Apple. By the way, the Steve Jobs that came back to
Sramana Mitra: Let’s switch gears a bit and talk about hyper growth. The SaaS industry, especially, is going through hyper growth and there are lots of great companies in the market right now that are going through hyper growth. You sit on the board on one of the most prominent of those. Tell us what