I read an interesting piece in the WSJ this week called Business Schools Forgetting Missions. :: Business-school professors are masters at critiquing everyone else’s work. They pick apart Microsoft Corp.’s strategy; they rebuke Enron-era companies for ethics breakdowns. They are so busy gazing outward that it’s unthinkable for them to rip into their own institutions.
By Richard Laermer, Guest Author In many respects nothing changes, like ever. For instance, I’ve been watching service businesses pull some serious crap for years. No matter what happens the practice of Bait & Switch (BAS) still persists.After downturns, price of coffee skyrocketing, the freaking mortgage collapse, terrorism, wars, famine, pestilence (okay not that) and