Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 5)

SM: Interesting vision. Besides these kinds of convergences that you’re predicting, the mobile phone, the wallet and the security key, where else do you point young entrepreneurs or early stage entrepreneurs to look for opportunities? SS: I think the other thing that’s critical is to say, hey, what business problems can I solve, on a

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Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 4)

SM: The example that I was giving you earlier along the same lines has exactly the same argument because these corporate rewards and recognition merchandise vendors find an efficient channel to sell through, and with repeat purchase patterns and that’s very attractive to them. SS: That’s exactly right. SM: What do you see in terms

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Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 3)

SM: Right. Where you are sitting, the specific value proposition that you deliver, just by virtue of doing that for many years now for your clients, you have already accumulated a lot of this data. My question was do you have the technologies to be able to analyze that data and draw these personalization inferences.

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Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 2)

SM: A personalized commerce opportunity, yes. SS: Completely personalized. It’s personalized down to the individual level. It’s not a company level. It’s down to the individual person. It says I know about you. I know how to meet your needs, and I know how to make your trip a better experience. So, what we see

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Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 1)

Business travel can be a pain, especially when it comes to knowing you can and can’t include on your expense account when you return. Concur is one company that will help you remain compliant with your company’s policies and still enjoy your trip as much as possible. Founded in 1993, Concur is a leading provider

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Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 7)

By Sramana Mitra and guest author Shaloo Shalini SM: Let’s talk about moving to Google Apps or Google e-mail at some point. Right now you work on an Exchange platform. You have developed all your applications on top of the Microsoft environment. Now if you move to Google, all of that investment kind of becomes

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Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 6)

By Sramana Mitra and guest author Shaloo Shalini SM: Based on my research, I see a distinct trend [toward] interesting private cloud deployment. LO: Very interesting! What would you say is the driver; I am curious to know. SM: I think it’s cost that is the driver, which is why I was probing that, to

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Thought Leaders In Cloud Computing: Laef Olson, CIO Of RightNow (Part 5)

By Sramana Mitra and guest author Shaloo Shalini SM: How do you handle pricing for a situation such as the private cloud deployment for the Department of Defense (DoD)? Your primary product is on a per user per month subscription model, right?