SM: During that timeframe, what did you think were the bright flashing lights of OpenSource? JR: It was all about hope and belief. That is why in the fall of 2003 I decided to go for it. I asked my wife for six months to chase this idea.
John Roberts is CEO and co-founder of SugarCRM. He established SugarCRM’s commercial open source business model. Today the Sugar community is one of the largest open source communities on the Web.
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SM: What are some of the more interesting projects going on in the OpenSource space? BB: Recently I have been spending a lot of time with non-profits which are using OpenSource software in very creative ways. One example is the Grameen Foundation which runs an OpenSource project developing software to run a microfinance bank. They
SM: Let’s focus a bit on the OpenSource universe itself. How do you see the movement changing and what do you see around you that is significant? Take WordPress for example; they just raised a ton of money. I run my website on WordPress and I don’t pay a dime. BB: What is interesting is
SM: Do you have all of the project management capabilities as well? BB: We are definitely a lot more than just a bug database. We also show you the features customers are asking for. We can let your customers vote on potential features. When your customer base starts ranking their priorities you gain incredible visibility.
SM: Let’s talk some more about commercial accounts. In a way Subversion is like your Trojan Horse to get into a company! BB: That’s funny! I prefer to refer to it as the thin edge of the wedge! At least that is not as bad as the term viral. I hate it when I hear
SM: CollabNet is a commercial company which secures traditional business contracts, right? Companies pay CollabNet versus CollabNet being an OpenSource provider? How does that all work? BB: At one level we are software as a service. We charge for access on a per-user, per-month basis. Over the past few years we have developed our processes