Sramana Mitra: How do you charge your clients? Carol Clayton: If you are a provider agency and you’re going to buy a performance solution like Relias, we’re going to look at your enrolled population. It’s generally because in those arrangements, the provider is being paid per member per month (PMPM) to manage that.
Sramana Mitra: Let’s take a hospital that has these kinds of behaviors. Could you take us through a live customer and what you have been able to do? What kind of numbers are you seeing? Carol Clayton: I’m going to use a different model. I won’t use a hospital system. I’m going to use a
Carol explains certain SaaS-enabled BPO opportunities within the value-based healthcare domain. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Relias. Carol Clayton: I’m a psychologist by training. I worked as the translational neuroscientist at Relias. Relias is a healthcare technology company with footprints specifically in the space of using