Deal Radar 2010: Rural America OnShore Sourcing ,Ohio,Kentucky

Rural America OnShore Sourcing, Inc. (Rural America) is a U.S.-based onshoring company. Through its offices in Ohio, Kentucky, and Wisconsin, it provides the same outsourcing services performed by offshoring companies, except it uses professionals based in rural parts of America instead of overseas, hiring these professionals for 25% to 40% less than the cost of

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Outsourcing: West Corporation Interview (Part 3)

By guest author Tony Scott New Offshore Centers For BPO? Tony: Are you looking at the virtual model outside of the United States as well, or do you do pure brick-and-mortar offshore? Matt: We have discussed it, but we haven’t pursued it at this point.

Outsourcing: West Corporation Interview (Part 2)

By guest author Tony Scott The Home Agent Advantage Tony: You mentioned that you believe you are able to provide a total cost of service at a lower rate using the home agent model versus the brick-and-mortar model?Compared to domestic brick-and-mortar call centers, what percentage differential do you typically find?

Forbes Column 08: Deconstructing The Cloud

My new column Deconstructing The Cloud attempts to demystify the various nuances of cloud computing and offer you a framework, yet again.

Multi-Billion Dollar Venture Ideas for Indian Entrepreneurs

For Indian entrepreneurs looking for scalable venture ideas, here is a list to work on. I have modeled one venture for each category, which you will be able to access from the Vision India 2020 series:

Vision India 2020: Maya Ray

One of the key issues that India was wrestling with in 2008 was how to preserve the Outsourcing industry since it had become such an important component of the country’s growth engine.

Lars Dalgaard and his Success Factors (Part 11)

SM: You don’t face as much competition in small business either. LD: No, you don’t. There is no competition. That was Eric Dunn’s decision point on the Board. “That alone,” he said, “is an argument for me. We struggled so much in Intuit when we went up market to make the product scale.”

Building a New Venture Firm: Brian Jacobs of Emergence Capital (Part 10)

SM: You announced this million dollar challenge for SaaS startups developing on Salesforce.com’s Force.com platform. What are you seeing in response to that? BJ: We have a great relationship with Salesforce.com, and as you know their big initiative now is their Force.com platform – the ability for a developer to use the SalesForce infrastructure to

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