Thought Leaders in Cloud Computing: Ken Stephens, Senior Vice-President of Cloud Services, Xerox (Part 1)

Xerox, originally known as the M.H. Kuhn Company and then the Haloid Company, has been around for more than 100 years. The first electrophotographic or xerographic copy was made in 1938 by inventor Chester Carlson, who patented the technology in 1942. In 1948, the name “Xerox” was trademarked. Since then, Xerox has permeated our culture

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Outsourcing: Rick Ferry, COO of C3 (Part 1)

Customer service can make or break some businesses. Yet customer service is something that businesses often outsource to companies like C3. C3 handles customer communications for corporations that see customer service as one of the most important aspects of their businesses. C3’s leadership team has about 30 years of customer management experience between them. C3

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Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 6)

Sramana Mitra: You said that it’s not easy to do IT services. That’s not entirely true, you know. I think what you are going to see — and you have not seen this yet — but in a way, what you are doing right now with the services business is almost, as you said, very specialized,

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Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 5)

Sramana Mitra: I really like the way you have done your positioning. I think you’ve got on the front end of a trend that is developing.  I have talked to enough CIOs at this point to know that the trend is there. Where would you point entrepreneurs? You’ve obviously done a nice positioning of where you

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Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 4)

Arul Murugan: Yes. We are in the early stage, and now that we’ve got three customers, this is an area which I believe will help us to get Enrich IT to the $100 million mark in next three to five years

Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 3)

SM: Yes. So, you are managing the private cloud supply solutions for these enterprises? AM: Exactly. Now our focus is on private cloud to large clients that are already using Oracle EBS. We also provide a public cloud model. But we are seeing more success in private cloud since that fits into the IT policies of mid

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Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 2)

Sramana Mitra: You have this business from a financial services client. How does that business roll out from an implementation point of view? Is it that you are providing them with the 30 people that you were talking about, or is it [something else]? Arul Murugan: Those 30 people are aligned for the managed services project

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Outsourcing: Arul Murugan, Founder and CEO of Enrich IT (Part 1)

Enrich IT was founded by Arul Murugan and his wife, Kavitha Palani, with the idea to help companies by providing them with tailored solutions in areas like business process management, technology services, enterprise application management and software licensing. Bootstrapped with $25,000, the company is now a multimillion dollar enterprise that specializes in Oracle supply chain

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