Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 8)

Sramana Mitra: And the banking and financial services focus that you’re developing, is this going to be a global focus, or is it just North America? Gopinathan Padmanabhan: It’s going to be global, absolutely global. In all regions, we are pushing for our presence in that particular space. We may not be the king of

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 7)

Sramana Mitra: What you’re describing is probably the case with all of your competitors, with the entire industry. They train internally for the core, and then they go outside for the more specialized stuff. Gopinathan Padmanabhan: That is correct. SM: We’ve covered quite a lot of ground. Is there any other area you want to

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 6)

Sramana Mitra: What does it cost to maintain these residential boot camps? What is the cost structure of your training? Gopinathan Padmanabhan: I don’t have an exact number. I can tell you that we provide them like a campus. SM: It sounds like it’s a fairly expensive affair, right?

Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 5)

Sramana Mitra: In your estimate, how big is the workforce in India in these tier two and tier three cities? How many jobs do you think are being supported in this mode? Gopinathan Padmanabhan: I don’t have a number. If you asked me to venture a guess, I would say roughly 5% to 10% of

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 4)

Sramana Mitra: What are the competitive dynamics of these cities? When you’re setting up a center in Mangalore, is it very competitive? Are there other Indian companies setting up operations in Mangalore? Gopinathan Padmanabhan: Yes, there are. All of the key players are aware of the dynamics, the cost structure, and so on. Everyone follows

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 3)

Sramana Mitra: Are most of your financial services customers U.S. customers? Gopinathan Padmanabahn: As is the case for most of the typical Indian IT services companies, our revenues are split broadly across the U.S., India, and the rest of the world. The U.S. constitutes about 65% of our revenues. India constitutes about 15% to 17%

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 2)

Sramana Mitra: I see. So, you wanted to be in a space that is optimal to HP’s sweet spot, and you don’t have any conflict of interest when it comes to going to market through HP’s channels. Gopinathan Padmanabahn: Exactly. That’s right. That’s the second reason. First and foremost, we are good at this, have

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Outsourcing: Gopinathan Padmanabhan, Executive VP and Head of Global Delivery, MPhasiS (Part 1)

Two former Citibank executives came up with the idea for MPhasiS in 1999. A merger between U.S.-based IT consulting company MphasiS Corporation and the Indian IT services company BFL Software Limited in June 2000 produced MPhasiS Limited, a global company that provides business process outsourcing services as well as applications and infrastructure services. One of

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