Solo Student Entrepreneur to Over $50M Revenue: Chess.com CEO Erik Allebest (Part 5)

Sramana Mitra: Why do you need 300 people? The demand meant bigger server investment. Where does the people angle come in? Erik Allebest: We take our customer support very seriously. We believe that taking care of our community is a big deal. When you have five times as many active users, you need five times

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Bootstrapping an Artificial Intelligence Startup with Services: Nitesh Chawla, Founder, Aunalytics (Part 5)

Sramana Mitra: The main question I am asking is at what point did you start productizing? Nitesh Chawla: We started thinking about it from a services perspective. One thing that’s true today is that in the mid-market, you must have a partnership services model attached to it. It needs human expertise along the way. Having

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Solo Student Entrepreneur to Over $50M Revenue: Chess.com CEO Erik Allebest (Part 4)

Sramana Mitra: What about the business model? Erik Allebest: We didn’t know. At first, we thought we’d be selling ads against it. We quickly realized that it wasn’t going to pay for itself. Also, we didn’t love ads as users. But we had this content that we had bought along with the domain name called

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Bootstrapping an Artificial Intelligence Startup with Services: Nitesh Chawla, Founder, Aunalytics (Part 4)

Sramana Mitra: The other thing that you said is early validation. If you look at our work, we use different kinds of bootstrapping techniques. One of them is Bootstrapping using Services. What you’re describing is exactly that, which is going to customers and taking services projects with a specific problem domain in mind. Then you

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Solo Student Entrepreneur to Over $50M Revenue: Chess.com CEO Erik Allebest (Part 3)

Sramana Mitra: What happens next? Erik Allebest: I had an internship at a big tech company. I wasn’t that interested in it. Frankly, I did a bunch of internships while I was at Stanford. Pretty much every person I met with at every big company wanted to talk about entrepreneurship. None of them love their

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Bootstrapping an Artificial Intelligence Startup with Services: Nitesh Chawla, Founder, Aunalytics (Part 3)

Sramana Mitra: How much seed funding did you get? Nitesh Chawla: I don’t remember, but it was enough to pay salaries for multiple individuals. Sramana Mitra: Like in the hundreds of thousands?

Solo Student Entrepreneur to Over $50M Revenue: Chess.com CEO Erik Allebest (Part 2)

Erik Allebest: In 1998, my Chess Club President friend said, “Let’s build a website together.” He built a platform for me to sell Chess equipment online. It became known as Wholesale Chess. It became the largest chess retailer online. This was before Amazon. I sold the business of teaching and moved to e-commerce. I did

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