Sramana Mitra: Could you summarize BMC’s philosophy in terms of your product roadmap in the area of the cloud? Mark Settle: We have a SaaS offering for one of our principal offers, our remedy service staff solution. Now customers can implement that on campus, as they have done in the past. They basically have access to
Sramana Mitra: There have been attempts to solve certain problems. But right now there is a larger focus on big data which is driving toward the mid-market. That is one of the trends I see. Certain corporations have tackled the big data problem for a long time by investing in big systems and custom-built solutions.
MS: There is an interesting site for travel agents. You, as the buyer of the vacation, enter a description of the type of vacation you want: if you want it to be a romantic experience, an athletic experience, a trip with your wife, etc. So, you provide a broad outline of the experience you are
Sramana Mitra: What do you consider being open problems right now? This is one of the areas in which our audience is always very interested. If an entrepreneur is looking for open problems to solve right now, where do you see opportunities? Mark Settle: That is a good question. Most of the large enterprises are
Sramana Mitra: My understanding of the large-enterprise cloud adoption dynamics would probably synthesize with what I have seen. Is that also what you see? Mark Settle: Yes. You have part of the big hardware vendors – the BCE consortium, VMware, Cisco, or EMC – in order to engineer and sell a pre-integrated stack of server
Mark Settle is the chief information officer of BMC, a Houston-based company that provides software solutions to any size business. Mark has been in this position for four years. Before BMC, he worked as CIO of Corporate Express and Arrow Electronics, and he was executive vice president of the Systems & Processing division of Visa.
SM: It sounds like Xerox is turning into an IT outsourcing company. KS: We have about $2 billion in revenue today from IT outsourcing already. We’re a $22 billion company, and about $2 billion of it is IT outsourcing. Now, in the market that we’re pursuing, the services business, historically, ACS and Xerox have pursued
This part of the interview with Mark Settle covers data warehousing and analytics at BMC, Cloud Adoption Strategy and key criteria, the dynamics between SaaS Vendors and customers from large corporations