Thought Leaders in Big Data: Naveen Sharma, Chief Innovation Officer, Retail, Xerox (Part 5)

Sramana Mitra: I’m going to switch gears a bit and ask you to put on your Chief Innovation Officer hat on. Let me give you a bit of context about why I want to go in this direction. In our incubator program, one of the areas we’re doing a lot of work on right now

Read Full Article »

Thought Leaders in Big Data: Naveen Sharma, Chief Innovation Officer, Retail, Xerox (Part 4)

Sramana Mitra: These are  good examples of taking data and doing something interesting with it to produce actionable business value but it didn’t really cover multi-modal data. You say it was one of the issues that you’re trying to illustrate. Can we take a use case where there is actually multi-modal data involved? Naveen Sharma: 

Read Full Article »

Thought Leaders in Big Data: Naveen Sharma, Chief Innovation Officer, Retail, Xerox (Part 3)

Naveen Sharma: Our challenge is not the question of volume, it’s more of  variety because if you look at our call center data for example, that’s primarily an audio-based database. If you look at transportation services, that’s primarily video-based data. If you look at our call centers, they’re also looking at social media data, which is

Read Full Article »

Thought Leaders in Big Data: Naveen Sharma, Chief Innovation Officer, Retail, Xerox (Part 2)

Sramana Mitra: Sounds like you have back office services. That’s one of the emerging direction or already in-swing direction for the company, since you are already generating a good $10 billion in revenue from that part of the business. What’s interesting about that business? Where are points of views emerging around the big trends in

Read Full Article »

Thought Leaders in Big Data: Naveen Sharma, Chief Innovation Officer, Retail, Xerox (Part 1)

We have two interesting discussions in this interview with Naveen: one about Big Data and a second one about Corporate Incubation. As you know, in 1M/1M, we’re working on Corporate Incubation quite extensively. Naveen throws light on Xerox’s strategy. Sramana Mitra: Naveen, let’s start with a bit of your background and also by setting the

Read Full Article »

Thought Leaders in Big Data: Interview with Mike Byers, CEO of HighRoads (Part 5)

Sramana Mitra: What is the volume of data related to healthcare plans that flows through a payer’s systems? Mike Byers: Large payers process claims transactions of tens of terabytes of data per year. Analytics would be higher. By 2015, the waves of Medicare claims data will explode from 370 terabytes to 700 terabytes.

Thought Leaders in Big Data: Interview with Mike Byers, CEO of HighRoads (Part 4)

Sramana Mitra: Let’s say one of your clients – IBM, for example – wants to use this big data infrastructure to understand how to respond to their responsibilities [as laid out] in the Affordable Care Act. Is that correct? Mike Byers: No. I was referring to insurance companies. But let’s look how an employer will

Read Full Article »

Thought Leaders in Big Data: Interview with Mike Byers, CEO of HighRoads (Part 3)

Sramana Mitra: Talk about the data itself. What is in the data, and what are you doing to handle these big data problems? Mike Byers: The data we manage and collect plays into an entirely new component of the business a fairly substantial opportunity that is in front of us today. The data we refer

Read Full Article »