Thought Leaders in Big Data: Interview with Chris Carter, CEO of Approyo (Part 2)

Sramana Mitra: It sounds like this is a use case that is something you could do for many other verticals because this includes energy costs savings, for example, which most companies with facilities tend to need. Chris Carter: That is correct. We have been able to take that specific use case and move it to

Read Full Article »

Thought Leaders in Big Data: Interview with Chris Carter, CEO of Approyo (Part 1)

Chris Carter is the chief executive officer of Approyo, a company specializing in big data analytics. He is also member of the SAP Startup Focus Program, and a premium member of the 1M/1M program. In this interview Chris talks about Approyo’s view on big data and presents several use cases from various industry verticals, specifying

Read Full Article »

Thought Leaders in Big Data: Interview with Prem Uppaluru, Co-Founder, CEO and President of Transera (Part 5)

Sramana Mitra: Are the Hadoop clusters customer-specific? Prem Uppaluru: The database can be shared across multiple tenants. SM: So it is a multi-tenant Hadoop cluster? PU: Absolutely.

Thought Leaders in Big Data: Interview with Prem Uppaluru, Co-Founder, CEO and President of Transera (Part 4)

Sramana Mitra: So you have the ability to do routing at a granular level. Prem Uppaluru: Exactly. This brings me to the next use case, which concerns the largest direct response marketing merchant with multiple ways to attract customers. They are the company behind the [skin care product] vendor Proactiv. They get around two million

Read Full Article »

Thought Leaders in Big Data: Interview with Prem Uppaluru, Co-Founder, CEO and President of Transera (Part 3)

Sramana Mitra: So the key value proposition is call routing. Prem Uppaluru: Call routing and matching the callers with the right agents to deliver highest value transactions.

Thought Leaders in Big Data: Interview with Prem Uppaluru, Co-Founder, CEO and President of Transera (Part 2)

Sramana Mitra: It is the call center you are supporting. Prem Uppaluru: That is right. They offer the 1-800 number to their customer, and they have both consumers and business customers. Many of the business customers tend to be continued customers in the sense that they would do business with Office Depot every month.

Thought Leaders in Big Data: Interview with Todd Goldman, VP and GM for Enterprise Data Integration at Informatica (Part 5)

Sramana Mitra: What you described is reasonably accurate as far as my observation is concerned. The pure infrastructure layer is overcrowded and overfunded. The opportunity is in the domain knowledge and knowing what heuristics can move the needle on top of that horizontal infrastructure. Todd Goldman: What you want to do is combine knowledge of

Read Full Article »

Thought Leaders in Big Data: Interview with Prem Uppaluru, Co-Founder, CEO and President of Transera (Part 1)

Prem Uppaluru is co-founder, CEO, and president of Transera. The company collects data from numerous contact centers, turns unstructured data into structured data, and drives insights that improve customer satisfaction and engagement and helps predict trends. Prem has more than 25 years of experience in the telecommunications and networking industry. Prior to Transera, he held

Read Full Article »