Sramana Mitra: I could say that you are selling your technology. It’s a rich set of capabilities for the larger companies to personalize their marketing. As a small company, I don’t have that option. I would like similar kind of rich capabilities for the smaller business in a way that is web self-service and doesn’t
Sramana Mitra: I completely agree with you, especially as marketing is becoming more of content marketing. You see TV ads but a lot of the brand marketing happens through content. Good content marketing is still rare. I think we do very good content marketing. We basically run a media company and an acceleration program. We
Sramana Mitra: The personalized content and offers, that stuff I got quite easily. I’m trying to understand more about multi-channel marketing optimization and personalization. Let me try to frame this in the context of the world that’s maybe familiar to our audience. Let’s take the One Million by One Million website. When somebody arrives at
Sramana Mitra: We work with PaaS companies to do their developer ecosystem. We do virtual accelerator partnerships with developer ecosystems. This may be something we can talk about. You said something about empathy. In that interaction, your technology is able to establish empathy. Talk to me more about that. Talk to me a bit more
Sramana Mitra: Besides the segments that we touched upon, are there any other segments that we need to cover in this discussion that illustrates other aspects of your technology or have we, more or less, covered everything? Manyam Mallela: This is one aspect of the marketing problem. There are four to five problems in the
Sramana Mitra: How many developer partners do you have currently? Danny Tomsett: We have a core group of partners that we work with across the globe. Some of them are large. Today, we work with IBM, Infosys, IPSoft, and Amazon. We’ve got a great core group of technology partners and consultants. That’s an exciting part
Sramana Mitra: Let’s take each of those use cases. It sounds like you have one bucket that is content providers. Udacity is a content business largely. The job of your platform is to enhance engagement around their content. That’s a content engagement problem. In the content engagement problem, you understand what the users’ interests are
Sramana Mitra: When I encounter Mia, is Mia pretending to be a human? Am I aware of the fact that Mia is a digital avatar? Danny Tomsett: We purposely want people to not think that she’s a human. Sramana Mitra: That’s good because that’s authentic.