Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 3)

Sramana Mitra: Tell me more about this last use case where you take over the screen of the user and fix problems. How well-deployed is that? Muddu Sudhakar: All of our customers are using that today. We now have 75 million users worldwide. Sramana Mitra: How many customers is that?

Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 3)

Sramana Mitra: What about the first customer? Was that a managed service provider or was it an end-user? Sonny Tai: The first customer was an end-user. Our first employee attended a private school in Chicago called Francis Parker School. They’re very forward-thinking about how they want to deploy security technology to help protect their students.

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Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 2)

Sramana Mitra: Can you go back to the beginning of your journey and tell me about how you got this off the ground? Where did you get the data to train from? How did you get the customers to bet on your system in the very early stages? Muddu Sudhakar: It was late 2017. The

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Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 2)

Sramana Mitra: Does it work in alerts? Sonny Tai: We send alerts directly to the customer in any way they want. We integrate with their existing security protocols. It depends on what the customer security system looks like. It could be that they have a security operation center which means that they typically have a

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Thought Leaders in Artificial Intelligence: Muddu Sudhakar, CEO of Aisera (Part 1)

Aisera is doing some incredibly advanced stuff with AI-driven workflow automation within the customer service space. Muddu talks eloquently about these innovations. Read on! Sramana Mitra: Let’s start by introducing our audience to yourself as well as Aisera.

Thought Leaders in Artificial Intelligence: Sonny Tai, CEO of Actuate AI (Part 1)

Sonny talks about AI in the physical security industry. Sramana Mitra: Let’s introduce our audience to yourself as well as to Actuate AI. Sonny Tai: I’m the CEO and Co-Founder of Actuate. We are a New York-based AI startup. I was born in Taiwan, but I grew up in South Africa. I’m an immigrant to

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Building a Global HR Tech Business from India: Adit Jain, CEO of Leena AI (Part 1)

Adit and his cofounders started Leena AI in India, bootstrapped to validation, applied to YCombinator, got in. Since then, they’ve built a fantastic, venture-funded global HR Tech business that is successfully competing with Salesforce and ServiceNow. Superb story! Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were

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Thought Leaders in Artificial Intelligence: Krish Ramineni, CEO of Fireflies.ai (Part 3)

Sramana Mitra: In building your company, I’d like to understand how you sell. You’re getting leads through different parts of the company, but who buys your product? Is it Head of HR or Head of IT? Krish Ramineni: Our model is 100% self-service. It could be an individual swiping their card to pay or it

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