categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
artificial intelligence
Man and Superman: India’s Prospects in the Age of AI (Part 1)
(Sramana Mitra discusses India’s Prospects in the Age of AI at the Ramakrishna Mission Institute of Culture in Kolkata, India on November 3, 2023) It’s a real pleasure for me to return to this forum after four years. Thank you very much, Maharaj, for having me again and again. History is evolving rather quickly at the
Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 6)
Sramana Mitra: What did AI do that was really unique to your product? Swapnil Jain: We’ve always used LLMs in our tech stack. The key technology was transcription. A human doesn’t need to listen to a call. We can make it much more easier for them to understand the call. Then we also built a
Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 5)
Sramana Mitra: We are in the 2018 timeframe now? Swapnil Jain: Yes. Sramana Mitra: What are the next few strategic moves that got you further? Swapnil Jain: 2019 was a big product year. We had a product that we were shipping every day, but we didn’t know if this was strategic or not. The big
Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 4)
Sramana Mitra: A lot of pre-seed investments happen in the alumni network. An engineer in a branded company like Twitter works. Swapnil Jain: Of course. The other thing I would say is the Bay Area is more lenient in terms of supporting people. Did I have a great idea? Maybe. Maybe not. People’s willingness to
Building a Venture Scale AI Company: Observe.AI CEO Swapnil Jain (Part 3)
Swapnil Jain: When you call your bank, you hear that the call is being recorded for quality and training. A human would come in and listen to it manually. While listening, they are filling out a form about the call details. Then on the other side, the supervisors who are coaching the agents are doing
Building an AI Unicorn: Glean CEO Arvind Jain (Part 7)
Sramana Mitra: Language models have evolved a lot. Arvind Jain: There is that vision for the future. The nature of knowledge work is going to change. We are going to have these powerful assistants that are going to take care of most of the repetitive time-consuming tasks as well as the tedious parts of search.
Building an AI Unicorn: Glean CEO Arvind Jain (Part 6)
Sramana Mitra: I’m going to ask you this question, computer scientist to computer scientist. Really great work in search is a matter of great algorithms. Algorithms are not necessarily people intensive. Five people can write great algorithms. Is this really a people-intensive business? Google was never a people-intensive business. They hire a lot of people,
Building an AI Unicorn: Glean CEO Arvind Jain (Part 5)
Sramana Mitra: There’s another positive impact that happened during the pandemic. On the sales side, organizations became comfortable buying products over Zoom calls. You do everything on Zoom. Large deals were closing purely on Zoom calls. Arvind Jain: Yes. In our first year, we had one sales person. Then we hired the second one. We
