By Sramana Mitra and guest author Aditya Modi Sramana Mitra: So, did I hear you right that the one program that India implemented incredibly successfully in the early days of outsourcing was to give the industry a tax breaks, which is not the Latin American strategy, from a development point of view? Ankur Prakash: I
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: In terms of dynamics of geography, in India, for example, we see that the big cities where the outsourcing industry really got started and matured such, as Bangalore, Hyderabad, Chennai, Mumbai, New Delhi, Gurgaon, and Noida, have become very expensive, and companies like yours are
By Sramana Mitra and guest author Aditya Modi Sramana: And how big a factor is language in your work in Latin America? Ankur: For global customers, all the people whom we recruit are bilingual, so more than 90% of the people are bilingual. We ensure that all these employees are continuously in touch with the
By Sramana Mitra and guest author Aditya Modi Sramana Mitra: So, in terms of the evolution of outsourcing in Latin America, how do you manage the situation? How do you manage a region that is maturing late compared to India. The number of people with five or 10 years of experience is a lot fewer,
By Sramana Mitra and guest author Aditya Modi About Ankur Prakash Ankur Prakash has worked for TCS for more than 16 years and specializes in strategy formulation and execution, IT services, BPO, and consulting. He attended the Indian Institute of Technology, Roorkee, and Harvard Business School. About Tata Consultancy Services in Latin America TCS Mexico