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andrew cox
Outsourcing: Amit Shankardass And Andrew Kokes Of Sitel (Part 1)
Posted on Monday, Feb 28th
By guest author Tony Scott This interview, the last in this first group in the series, is with Sitel, which describes itself as “redefining call center outsourcing.” The company offers a variety of services for acquisitions and sales, back office, collections, customer care, and technical support. I am talking with Sitel’s chief global marketing officer,
