Sramana Mitra: If you were to synthesize some of the top use cases, it sounds like you have a mission-critical use case in retail and other kinds of Internet applications. Could you double-click on that and outline some of the mission-critical use cases? Jack Norris: If you look at how organizations are using it, Hadoop
Sramana Mitra: If you’re doing pure product, the customer is supposed to run the product and build an organization around the product. In this case, you are building that organization and you’re doing the business process on behalf of the customer. Anil Kaul: That is correct. The only thing I would add to that is
Sramana Mitra: All your core customers today are based on your Mckinsey network essentially. Anil Kaul: Not anymore. Sramana Mitra: But that’s how it got developed. Anil Kaul: In the beginning. Sramana Mitra: Talk to me about the business dynamics. Typically, outsourcing companies have a certain model. There’s a certain profitability structure. They are not
Sramana Mitra: Give me some examples of a typical client situation. Anil Kaul: For example, our client wanted to optimize their advertising spend. This was a company here in the Bay Area. It’s an online company and they had been doing a lot of spending. At some point in time, they decided to run a
Sramana Mitra: This is happening in 2007, yes? Anil Kaul: Yes. Sramana Mitra: When you decided to make the switch, did you have analytics customers? Did you have an analytics product in mind? Had you built anything? Anil Kaul: It was small. I would say about 10% of our business was analytics at that time.
Sramana Mitra: Let’s go back to when you started this company. What did you do to get this off the ground? Rakesh Gupta: The first thing was to figure out, with some level of clarity, what space are you going to go after. As our dear friend in Omaha, Warren Buffett, always says, “There has
Sramana Mitra: What happened to that company in the end? Rakesh Gupta: That company became part of a large corporation. It’s still part of Reed Elsevier. They still have whole group called Reed Travel Group (RTG). Sramana Mitra: How long did you stay at Reed? Rakesh Gupta: I was there for three years. Sramana Mitra:
Sramana Mitra: When you raised the $35 million, how many customers did you have? Eric Frenkiel: I don’t recall the exact numbers, but it was around a dozen customers at that point. Sramana Mitra: Were these large companies? What kind of customers are we talking? Eric Frenkiel: They were all logos that anyone would recognize. One of the