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amit shankardass
Outsourcing: Amit Shankardass And Andrew Kokes Of Sitel (Part 2)
Posted on Tuesday, Mar 1st
Tony: So, initially, the company was mostly Indian in terms of the delivery model, and you have now gone into multiple countries? Amit: Ten years ago it was predominantly domestic, and there was very little happening offshore. Today, there is a mix of rightshoring or global sourcing. I am not saying 60 percent is done
