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amit jain
Thought Leaders in Cloud Computing: Amit Jain, Chief Product Officer, ServiceMax (Part 5)
Sramana Mitra: How much of this industry do you think has a solution? Amit Jain: I’ll put it this way. Our enterprise customers also grow by acquisition. There are also inherent technical debts as well. It’s a herculean task for these companies to have a uniform technology strategy. Maybe 10 different ERP and homegrown field
Thought Leaders in Cloud Computing: Amit Jain, Chief Product Officer, ServiceMax (Part 4)
Sramana Mitra: I’m seeing it everywhere right now. The investors are talking about it. They want to see vertical cloud products. Your insights are very timely. What are the open problems from where you sit? ServiceMax has achieved quite a bit of scale. What is your current ARR? Amit Jain: We’re over $150 million ARR.
Thought Leaders in Cloud Computing: Amit Jain, Chief Product Officer, ServiceMax (Part 3)
Sramana Mitra: Have Zendesk and Freshworks put in field services or are they integrating with other field service solutions? Amit Jain: I don’t know of a solution from Zendesk and Freshworks specifically. The customer profile for them tends to be more mid-market versus our enterprise focus. We don’t have specific integrations into those systems. Sramana
Thought Leaders in Cloud Computing: Amit Jain, Chief Product Officer, ServiceMax (Part 2)
Amit Jain: It made a lot of sense from two angles. One was, it was more cost-efficient and faster because we didn’t have to spin up a bunch of teams to build infrastructure. We focus our teams more on the differentiating capabilities of a field service solution. Also, it helps us that we are on
Thought Leaders in Cloud Computing: Amit Jain, Chief Product Officer, ServiceMax (Part 1)
ServiceMax is one of the great success cases of the Bootstrapping by Piggybacking strategy that we espouse in 1Mby1M. It is also an excellent Vertical Cloud case study. Please study this case study to understand the nuances of how the company leveraged the Force.com platform in compelling ways. Sramana Mitra: Let’s start by introducing our
