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alok aggarwal

Outsourcing: Evalueserve Interview (Part 1)

Posted on Saturday, May 15th

By guest author Tony Scott I recently talked with Alok Aggarwal, the chairman and cofounder of Evalueserve, a pioneer in providing knowledge process outsourcing (KPO) services, a term the company coined in 2003. Evalueserve is at the opposite end of the spectrum from typical call center outsourcing companies because its focus is providing customized research

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