Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 7)

Sramana Mitra: You said at the beginning of the interview that you were trying to make up for the margin gap in services companies with velocity. Did you succeed in doing that? In the ten years that you’ve been in business, did you succeed in growing at a very high velocity?

Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 6)

Sramana Mitra: A lot of enterprise conversational AI applications that you’re talking about are happening more on the customer end – customer service, sales, or customer relationship management. It’s not much on the finance end. So, you rightly point out that this is a more of an open area where you’re starting to see traction.

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Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 5)

Sramana Mitra: Okay. Now I’m going to ask you about the delivery side. So you and your friend Chandra started the business. How did you grow the implementation team?