Sramana Mitra: Technology-wise, you told me the story of winning one competitor and replacing them. What does the competitive landscape look like? Sonny Tai: We never lose when we’re given a fair shake. What I mean by that is, if a customer does a pilot with us and tests our technology in earnest, we have
Sramana Mitra: What about the first customer? Was that a managed service provider or was it an end-user? Sonny Tai: The first customer was an end-user. Our first employee attended a private school in Chicago called Francis Parker School. They’re very forward-thinking about how they want to deploy security technology to help protect their students.
Sramana Mitra: Does it work in alerts? Sonny Tai: We send alerts directly to the customer in any way they want. We integrate with their existing security protocols. It depends on what the customer security system looks like. It could be that they have a security operation center which means that they typically have a
Sonny talks about AI in the physical security industry. Sramana Mitra: Let’s introduce our audience to yourself as well as to Actuate AI. Sonny Tai: I’m the CEO and Co-Founder of Actuate. We are a New York-based AI startup. I was born in Taiwan, but I grew up in South Africa. I’m an immigrant to