Sramana Mitra: In terms of customer acquisition, what is working for you? Anders Ankarlid: We have a reward program. We have ambassadors that we don’t pay. If they like our products, they can get discounts. We are doing Google Ads and Facebook marketing. Facebook marketing has shifted a lot into being really competitive.
Sramana Mitra: What is your hottest selling product? Anders Ankarlid: Every new product that we are launching goes up as the new blockbuster. We have an assortment of stone paper notebooks. It’s a replacement for pulp-based stationery products. You take leftovers from the construction industry. You cross the stones. You make it into pellets and
Sramana Mitra: What was the next step? How did you get to this company? Anders Ankarlid: I always had this sense that I will some day come back to e-commerce and bring all of the experience I have gained. Then in the summer of 2018, it was extremely hot in Europe.
Sramana Mitra: What was the trajectory of that group of e-commerce sites? Did you raise money? Did you bootstrap? Anders Ankarlid: This was very early on. This was pre-Facebook in Scandinavia. Most of the sales were related to price comparison apps.
Anders is passionate about climate change. His fifth venture is one that explores his passion for sustainability. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background?