
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
When we spoke with Founder Mark Lancaster in 2014, very few technology companies had been built from the UK. ARM and Autonomy come to mind. Here’s the story of a company called SDL.
Sramana: Mark, let’s start with the beginning of your personal story. Where are you from? What is the backstory of the SDL story?
Mark Lancaster: I was born and raised in the UK. I studied engineering and computer science at the university. I started my career as a software design engineer at Satchwell Control Systems and Lotus Development Company. Fairly early on, one of the biggest issues I saw at companies was the need for coders or programmers to engage effectively with management.
Sramana Mitra: How long did it take you to get to a million dollars in revenue?
Natalie Youn: It took until year two – around the end.
Sramana Mitra: $5 million?
>>>This report from CB Insights covers the funding trends and highlights of the AI ecosystem. Global AI funding fell 34% to $45.88B in 2022 but rebounded in Q4’22, which had five new AI unicorns. For this week’s posts, click on the paragraph links.
>>>Sramana Mitra: The real issue is, can you find a niche that is not overcrowded? Every niche is so crowded. Doing advertising is not easy because keywords cost so much money. Maybe you were getting traffic from pee pads and potty training. Even that traffic, by now, is super expensive.
What’s intriguing is that you were introducing a new solution to that problem. Your organic traffic was discovering a new solution to a known problem.
Natalie Youn: Right.
>>>Sramana Mitra: I’m trying to get to a little bit of a methodology here. Oftentimes, you do get positive bias or negative bias. It sounds like you were getting a false negative in this case where you were convinced about your own pain point, but the people you were talking to were giving you false negatives. But you still went ahead. Was there a segmentation error?
Natalie Youn: There definitely was.
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If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
You have heard me discuss bootstrapping using services quite a lot. With Kinetic Data CEO John Sundberg’s story from 2014, we also take on another important key strategy for customer acquisition: content marketing.
Sramana Mitra: Let’s start with some background. Where are you from? Where were you born and raised and in what kind of circumstances?
John Sundberg: I’m currently in St. Paul, Minnesota, which is where our office is. I was born in Minneapolis. I’ve been in Minnesota all of my life. My wife is from Connecticut. My upbringing was very open-minded. My dad taught positive attitude and sales training and indirectly, I’ve had that positive attitude all my life. He ran his own company. It was a small company. As a result of watching that while growing up, I thought I wanted to work in a big company.

Natalie has done a superb job of positioning a niche product and building a great business starting solo.
Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born and raised? What kind of background?
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If you haven’t already, please study our Bootstrapping Course and Investor Introductions page.
Co-founder CEO Chris Farrell bootstrapped Tallie to a high growth Inc. 500 company in four years. After that, the product had to be re-architected, and slowed down for a couple of years, before picking up again. Read how they competed in a crowded marketplace and built a robust position. After we spoke in 2014, Tallie became a part of Emburse in 2017.
Sramana Mitra: Let’s start at the beginning of your journey. Where are you from? Where were you born and raised, and in what kind of background?
Chris Farrell: I was born in San Francisco. I was basically born and raised in the Bay Area, mostly down on the peninsula. I got my start in my career with Arthur Andersen as an accountant. Then I worked my way up through the accounting ranks and eventually was a Controller of a public company and a CFO of a public company. Along the way, having been steeped in technology in the Bay Area, I set out on the latest part of my journey, which is running a software company.