Anyone who’s ever worked in a call center knows that there’s a certain ebb and flow of incoming calls. Often, during the ebb, call center agents have little or no other work to do. Alpharetta, Georgia–based Knowlagent seeks to minimize the amount of down time call center agents have. >>>
With the advent of smart phones, the mobile marketplace has grown by leaps and bounds. People send emails, make purchases, or update their Facebook statuses with their cell phones as much as if not more than they use them to make phone calls. Today’s consumers are more mobile than ever before, and reaching them is an ongoing challenge for marketers.
Cellit is a $5 million, profitable mobile marketing platform provider based in Chicago, Illinois, that allows companies to send text and multimedia messaging service (MMS) messages to their customers. These mobile campaigns act as a mobile customer relationship management (CRM) tool for retailers, restaurants and other companies that want to leverage mobile technology to increase customer engagement. Cellit’s Studio campaign management platform helps clients to create interactive mobile CRM programs including coupons, contests, games, surveys, and alerts that inform, delight and motivate customers and increase knowledge, loyalty, and spending. The company integrates with client enterprise and point-of-sale (POS) technology and provides an easy to implement, measurable way to maximize the potential of the mobile channel. Cellit’s client list includes IKEA, SUBWAY, Pizza Hut, and Zumiez. The company appeared on the Inc. 500 list of fastest growing companies in 2010.
A report issued by the U.S. Census Bureau in September 2010 stated that in 2009, more than 50 million people living in the United States did not have health insurance. According to Wikipedia, more money per person is spent on health care in the United States than in any other country in the world. It makes sense that anything that helps to reduce the overall cost of health care while improving the quality of care that people receive is a good thing. >>>
Online education and training continue to grow in popularity. It costs less for students to get bachelor’s and master’s degrees online. Employers, too, save money by arranging for employees to take training courses online and on their own time.
Monarch Media has provided e-learning solutions, including online and mobile courses, educational software development, learning management systems, and instructional design for more than 13 years. The Santa Cruz–based company serves a client base across both the private and public sectors. The top target segments are educational publishers, universities, government agencies, nonprofits and corporate training departments, and the company follows a traditional business-to-business approach. Within the educational publishing market, Monarch Media focuses on serving large and mid-sized companies ranging from the largest in the industry, such as Cengage Learning, Elsevier and the National Institutes of Health to specialty publishers like ETR Associates, a provider of specialized public health training materials. Monarch Media also plans to launch new product lines of skills training courses for mobile delivery.
At the beginning of the 1995 movie “The Net,” Sandra Bullock is seen ordering a pizza online. What seemed like a novel concept back then is almost commonplace today. According to the twentysomething founders of ONOSYS (Online Ordering Systems), Stan Garber, Alex Yakubovich and Oleg Fridman, online ordering sales are growing at 30% to 50% annually. Small wonder the founders created a software product that would make it easy and affordable for restaurants to offer their customers an alternative take-out ordering method.
ONOSYS is a Cleveland, Ohio–based company that develops mobile and online ordering systems for restaurant chains. The company services over 75 brands including Papa John’s International, Panera, Applebee’s, Jersey Mike’s Subs, Panda Restaurant Group and numerous others. >>>
As long as the world has people who can afford to support it, the travel and tourism industry will continue to exist. The industry experienced a decline, understandably, after September 11, 2001. Travel declined again when the recession started in 2007, and an increasing number of people found themselves either unemployed or underemployed, practices like “staycations” grew in popularity. Businesses, too, spent less on business trips, choosing instead to hold video conferences or teleconferences whenever possible. Since, according to USTravel.org, 14 million jobs are either directly or indirectly supported by travel and tourism, companies like PhoCusWright, provide an invaluable service. >>>
Anyone who’s ever gone to college knows that college students have a lot of needs. They need internships for real-world work experience in their chosen fields. They need scholarships to help pay for their education. If they want to live off campus, they need to find apartments in safe, nearby neighborhoods; and then they’ll need to find roommates. Uloop, Inc. was founded in 2007 to meet those needs and others through localized college classifieds. It does this with its two primary business units: Uloop.com and CampusAve.com.
Uloop.com is online college classifieds with student users at more than 1,500 colleges and universities throughout the United States. Through the Uloop.com classifieds platform, students can connect to buy and sell textbooks, find jobs and internships, search for housing, look for roommates, and so on.
CampusAve.com is Uloop’s white-label classifieds platform for college newspapers. It powers online and print classifieds for more than 175 college newspapers, including Arizona State University, the University of Minnesota, the University of Oregon and Rutgers University. >>>
As the world of storage virtualization continues to change, old problems need new solutions. Quite a few companies have tried to answer the old questions in new ways; some have succeeded.
Virsto Software provides innovative storage virtualization solutions to address the growing need for cost-effective and efficient storage for virtual servers and desktops. It delivers the only 100% software virtual-machine (VM) storage solution that companies worldwide use to achieve breakthrough increases in performance, reduce storage capital and operating costs, and streamline provisioning and data management for virtual computing. >>>
David C. Baker’s chosen profession aligns perfectly with one of the many things entrepreneurs need to be successful: management skills. Baker founded ReCourses, a one-man management consulting firm, in 1994 to give exclusive help to small and mid-sized marketing services firms (advertising, design, interactive, public relations and in-house departments that also perform those functions). >>>
Tapjoy is an engagement and monetization service for mobile applications. The company’s turnkey in-app advertising platform helps developers acquire new users, drive engagement within their applications, and create incremental income by providing ad-in-game currency free. The company’s network includes more than 9,000 apps and 200 million global consumers on iOS, Android, and emerging mobile platforms. Tapjoy has 1.5 million transactions a day across its network for app developers and advertisers. >>>
VigLink is a content monetization company that helps publishers of all kinds earn money from content on their sites. The company’s core product provides automated link affiliation that secures commissions from existing outbound links on the publishers’ sites. The site experiences no visible changes or interference with its monetization efforts; however, when someone clicks through to a commercial site and buys something, the content publisher receives a commission. The company is currently testing link insertion, which would add links to a site’s existing content. It would also be automatically affiliated. >>>
Contify is a content aggregation and distribution company based in New Delhi, India that markets content obtained through its partnerships with 250 of India’s leading and niche publications. That content, more than 3,000 business news stories, is then distributed daily to clients in the form of global information databases such as Dow Jones Factiva, Thomson Reuters, LexisNexis, and Bloomberg.
The idea for Contify came to Delhi native, Mohit Bhakuni, during his tenure as the head of the content syndication department at Hindustan Times Media Limited (HTML). He had experience working with information databases like Factiva not only while pursuing his MBA at INSEAD in France, but also while working as a consultant for Deloitte Consulting in the United States. He returned to India in 2005 and started working for the Indian Express Group (IE). From there, he went to HTML. Working with the content license managers of information databases showed Bhakuni that “there is much demand for good quality content from India.” >>>
Deal Radar revisits open source with Grenoble-based BonitaSoft. The company creates a functional open source business process management (BPM) solution that designs, simulates, and automates processes. The aim is to allow businesses to turn their processes into business applications. Bonita Open Solution is designed to be comprehensive and scalable BPM solution that includes three main components: a process studio, an execution engine, and a Web user experience. >>>
DisputeSuite develops niche technology and education services to assist credit repair companies in the management and growth of their business. These companies help consumers who notice an error on their report or whom want assistance in rebuilding or repairing their credit. DisputeSuite provides an interactive platform for professionals to communicate with consumers in a secure environment while tracking and managing the consumer’s credit repair process. >>>
Mashable perhaps says it best: “So many statuses, so little time.” Social media can be an excellent tool for small businesses to collaborate and to build and maintain relationships with new and returning customers, but managing multiple profiles, commentary, and brand mentions – and keeping social media assets secure – can be a daunting task. HootSuite, which builds and markets a social media dashboard for Web and mobile platforms, aims to help individuals and organizations manage multiple social profiles including Twitter, Facebook, and LinkedIn, among others. Users can also monitor brand mentions, schedule updates, and track results with modular reports that integrate with Google Analytics and Facebook Insights. The product includes security features to prevent account hijacking and mistakes when posting to corporate profiles. >>>