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Thought Leaders in Cloud Computing: Himanshu Palsule, CTO of Epicor Software (Part 1)

Posted on Thursday, Sep 22nd 2016

We’ve been covering the Vertical Cloud trend extensively. Epicor software is an ERP company focusing on vertical cloud in a big way. Very interesting reading.

Sramana Mitra: Let’s start by introducing our audience to yourself as well as to Epicor.

Himanshu Palsule: I’m the Chief Product and Technology Officer at Epicor. As many people know, Epicor Software is a leading provider of ERP software globally. We have about 40 years of experience doing this. We serve tens of thousands of customers across 150 countries. We have roughly around $900 million in annual revenue and are headquartered in Austin. We have offices all across the Americas, Europe, Middle East, Africa, and Asia-Pacific.

We have over 3,800 employees globally. From a customer base perspective, our core focus is on industry-specific verticals or businesses such as manufacturing, distribution, retail, and also service industries including auto. Being a global company, our products are available in 35 different languages. We typically serve customers that are between $50 million and $500 million in revenue.

What’s unique is despite having a rich legacy of 40 years, it’s a company that has been able to re-innovate itself every two to three years. Now with the advent of cloud, mobile, and social, we find ourselves in a very exciting position in the market.

Sramana Mitra: You mentioned that the sweet spot is $50 million to $500 million companies and also vertical businesses. Certain vertical industries is where you are doing your work largely. In that sweet spot, who else plays?

I know the ERP space quite well. The entire ERP industry has shifted to the cloud to a large extent. Help us position Epicor in the ERP competitive landscape.

Himanshu Palsule: Especially when you look globally, the ERP landscape is very fragmented. You have the large horizontal market players like Oracle and SAP. Then you have the very niche micro-market players like Flex. What positions Epicor uniquely is not only do we go deep into the industry where we would specialize in a very finite specialised industry but we are also able to get global scale.

Let us consider the example of manufacturing, which could be electrical manufacturing or soft goods. Being able to go into those micro-verticals such as high-speed plastic injection moulding or corrugated boxes and at the same time, being able to do that globally puts us in a very unique space. While we’ll always run into the horizontal competitors, when we got into these niche industries where Epicor thrives, we end up winning the deal because there are few others who can do that at the scale we provide.

This segment is part 1 in the series : Thought Leaders in Cloud Computing: Himanshu Palsule, CTO of Epicor Software
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