Sramana Mitra: Let’s say I had my first Huddle account set up because I’m a client of WPP. My employer is also going to use Huddle, what happens? Do you create duplicate accounts? How does that resolve?
Andy McLoughlin: You have your own account. You’re paid for by whoever is managing your account. If you’re a WPP employee, you’ll be paid for by WPP.
Alastair Mitchell: There’s been lots of news flicking around about how people’s entire personal online lives have been hacked through telephone phishing. Companies like Apple and Amazon who have incredibly strong hardware, software, and security in place have their security negotiated because the processes they had in place allowed a human operator to give out key information. This is exactly the kind of thing that we have been very focused on for a long time. The accreditation of ISO 27001 is absolutely key for not only the security of the information in data centers and in transit but also the security of our offices and processes.
Andy McLoughlin: The other key trend is the mobile trend. The way that people expect to work has changed. The idea of the office as ‘four walls that you’re in from nine to five and forget about when you leave’ has disappeared. I think we are all 24-hour knowledge workers now. Combine that with the fact that we have a minicomputer which fits in the palm of our hands that is as sophisticated and powerful as the one at your desk five years ago. It’s amazing. You look at the whole industry that has blossomed around the bring-your-own-device (BYOD) phenomenon and the ability for businesses to leverage the fact that their users are spending money on hardware has changed the way that CIOs think about capital outlay.
Sramana Mitra: Interesting. That’s very clear. Obviously, SharePoint has been one of the main Intranet and Extranet building tools in the market. What else do you view within your space?
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Alastair Mitchell: Being able to access and share work information in a very social and collaborative way is a huge theme. We are owning that middle space around secure collaboration internally and externally. As a result, we get to work with some amazing customers. 80% of the central U.K. government use Huddle and we also work with a large number of government departments here in the U.S. Off the back of that, people trust us to be the most secure place to put their content if they want to work on it and share with other people. We get to work with some fantastic organizations in the private sector – from Proctor & Gamble, Unilever, Disney to BBC in U.K.
Sramana Mitra: You are basically some superset of Box and Dropbox and you’re also providing some of the WebEx functionality. What other toolkit functionality do you have in your system? SharePoint?
Andy McLoughlin: We took some angel money quite early on from a guy that I worked for. Charles McGregor had a business called Fibernet in U.K., which he eventually sold to Global Crossing. Bucking the trend in the U.K. where angel investments wasn’t a big thing, he bet his cash on us and that allowed us to accelerate the business. A year after that, we closed our first round of venture funding, which was led by Eden Ventures, which is an early-stage VC fund based in the U.K.
Sramana Mitra: How much was the first round?
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Sramana Mitra: Let’s start with introducing our audience to Huddle. Tell us about you guys. Where do you come from? How did you come together? How did Huddle come about?
Sramana Mitra: Do you foresee consumer smartphones using your technology or do you foresee handset vendors catering to the consumer market building your chips into the devices? Is that how you see the market evolving?
Gregg Smith: Certainly, that’s how we want to see the market evolve overtime. One thing that we were able to do because of Mr. Snowden and the press that he generated was do a lot of mainstream media. We did a lot of television in the USA today. One of the things that proves to me is that there are consumers interested in talking securely and text messaging securely. That’s an area we’ll start to concentrate on more in 2014.