Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 6)

Benoît l’Archevêque: It’s like the 411 service in North America where people call to get services. In China, they have salesmen receiving the call. People call and say, “I’m looking for this.” The person receiving the call will not only give the information but also go and complete the sale. Azzimov is included in that. They have the affiliate program already in place.

Sramana Mitra: I understand the advertising and lead generation, but how does the affiliate program work?

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Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 5)

Sramana Mitra: In the case of Google, they have web self-service advertisement capabilities like Google CPC. If I, as a small business, want to advertise on Google, I can go to Google’s website and set it up to do that advertising. Do you have that in place as well?

Benoît l’Archevêque: Yes. We call that ad boosting. We can do product placement in site. We can actually increase or not, depending on the context of the search. Also, we do product re-targeting. For example, you have a blog. You would like to have contextual products offered in the article you were doing. We can actually place products beside the articles. We call that product re-targeting. >>>

Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 4)

Benoît l’Archevêque: There are three revenue models in Azzimov: advertising when you search, the lead generation system that I just explained, and the affiliate model. When someone buys, there’s a percentage take off that. Put that aside. Take that business model, but apply it to mobile. >>>

Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 3)

Benoît l’Archevêque: I’ll give you a very quick example. If I do a search on Italian, red, and car, you see a Ferrari. What we have created is a new dynamic knowledge graph where we only store words once. If I have 500,000 bottles of wine, I’m not going to store the word wine 500,000 times because I have 500,000 different bottles of wine. I will store wine once. I will store red once. I will store the words that are not common to create this other group of products. We were able to build a new way of structuring data. We can now take homogeneous and heterogeneous data and deconstruct and reconstruct in real time. For us, it’s a matter of seconds.

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Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 2)

Sramana Mitra: What year was this?

Benoît l’Archevêque: It was in 1990. One Thursday morning, I lost my job. That noon, I said, “Nobody else will fire me again in my life.” So I started my own advertising agency that’s still running. People were coming to me with their problems thinking that only advertising could solve them. I was not just changing the advertising model; I was just changing the business model. If you’re not shouting the right message, you’re not going to get any more result just because you’re doing more advertising. It’s important to have the right business model.

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Trying to Turn Carriers and Retailers Into Google: Azzimov CEO Benoît l’Archevêque (Part 1)

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We normally only feature companies that have proven concepts in the Entrepreneur Journeys series. This concept, however, is not entirely proven. It is interesting and bold.

Sramana Mitra: Benoit, where are you from? Where were you born and raised? Give us some back story of the Azzimov journey.

Benoît l’Archevêque: It’s a rather peculiar story because I’m a French Canadian. I come from a very low class family from Montreal, Canada. I was actually raised by a plumber and my mother was a Customs Officer – very creative people but not really much into businesses. I was surrounded by people that never really did anything to create a company. They’re not entrepreneurs. I come from a weird place where I didn’t know, at a young age, what an entrepreneur was. The only thing I wanted to do in life was cartoons. I studied Art. >>>

Thought Leaders in Cloud Computing: Simon Cooper, CIO of ServicePower (Part 3)

Sramana Mitra: Can you elaborate on that? Can you use an example to explain what you’re talking about?

Simon Cooper: If you take a large retailer, for example, they may be using SAP as their primary system. Then, when they source work out to third-parties and they want to get data back in a timely fashion, there’s a mixture of third-party software that they use. They might just be using QuickBooks application or another might be using some of the SMB software that’s specifically designed for saving appliance space. >>>

Thought Leaders in Cloud Computing: Simon Cooper, CIO of ServicePower (Part 2)

Sramana Mitra: Talk about two or three customers and really double-click down into how they’re using your product.

Simon Cooper: If we look at the US, we have a Tier One retailer that uses the application. They have quite a substantial field service workforce that is out on the road every day. They use the scheduling tool, GPS tracking tool, and business intelligence tool to manage that workforce. They also use our third-party tool to place work into and extract out of that third-party space. They can act both as a job provider and a service provider, on both sides of that equation. That allows them to basically manage their workload. They can obviously fill-up less staff with the work they’re receiving directly.

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