Thought Leaders in Online Gaming: Martin Rosinski, Chief Technical Officer Palringo (Part 2)

Sramana Mitra: I would like to spend the next segment of the interview double-clicking on those two areas. Tell us what you see happening in the casual gaming world. What does the lay of the land look like? What are the trends of the casual gaming space? We should talk both about web and mobile and separately. Then we’ll do the same thing for the in-chat gaming industry.

Martin Rosinski: In the case of the casual gaming industry, we’re seeing a wide array of game releases that are being made with beautifully executed visual concepts. It’s only matured as a result of the advent of higher-powered portable mobile devices that are relatively inexpensive. There’s an explosion of titles across genres and things are looking exciting and promising for the industry. One of the gaps that we noticed in what’s happening at the moment is there is this landscape of disparate games that users play but often felt relatively lonely in that gameplay. For the type of casual gaming genre that we operate in, we >>>

Thought Leaders in Mobile and Social: Qstream CEO Duncan Lennox (Part 2)

Sramana Mitra: What kind of games are they playing when you talk about gamification. I think what you’re saying is the concept of games as a method of sales training, yes?

Duncan Lennox: I think it’s a lot more than that, but that’s certainly a key part. When you talk about gamification, it’s important to drill into it a little bit. Because there’s a lot of people talking about gamification, but they don’t really know what they’re talking about. It’s a marketing exercise because it’s a hot topic. When we talk about it, we mean using proven scientific techniques to engage people and get them to participate in your application. It’s not meant to be cutesy or novel. It’s not meant to be a trick. How do we make the process of engaging in our application fun and interesting for them to participate? If they then participate, with the science and the way our methodology works, we will get the long-term retention and behavior change. >>>

Thought Leaders in Mobile and Social: Qstream CEO Duncan Lennox (Part 1)

Qstream uses insights on how the human brain learns to power sales empowerment and training. It’s an interesting concept that could be applied to many other use cases, and it seems like a ripe arena for entrepreneurial experimentation.

Sramana Mitra: Let’s start with introducing our audience to you as well as Qstream.

Duncan Lennox: I’m the co-founder and CEO of Qstream. Qstream is a spin-off from Harvard Medical School. We provide, what we call, a sales performance platform to help organizations manage and improve the capability of their sales force.

Sramana Mitra: Give us a bit more color on this value proposition. Double-click down on some of your customers and tell us how, specifically, are they using your product. >>>

Thought Leaders in Mobile and Social: Steve Wadsworth, CEO of Tapjoy (Part 3)

Sramana Mitra: What trends do you see in the industry’s treatment of the users that are not going to be high-monetizing users. I have one observation about the industry in general. I’m not talking about just mobile. The Internet is really saddled with an incredibly high number of free riders.

Steve Wadsworth: I think that’s totally accurate, but it’s accurate largely because of the implementation paradigm for most advertising on the web and mobile. The reason I say that is because I think the Internet has done a bit of disservice to advertising by demonstrating to people that the content is free, and around the outside, there are these annoying things that are trying to get your attention. What is lost in that is the traditional model of advertising, >>>

Thought Leaders in Mobile and Social: Steve Wadsworth, CEO of Tapjoy (Part 2)

Sramana Mitra: With that overview, can you double-click down on some of the trends in each of those vectors? Let’s take acquisitions. What are the key trends in mobile app customer acquisition right now?

Steve Wadsworth: In the early days, the focus of the publishers was to just acquire as many users as they could. They were going after volume and would think, “Let me see how many users I can get to download my app and I’ll figure out how to get value once I get the app on their phones.” It varies depending on where you are. I’m primarily talking about game publishers who are ahead of the curve in mobile app sophistication and value creation. >>>

Thought Leaders in Mobile and Social: Steve Wadsworth, CEO of Tapjoy (Part 1)

Tapjoy is a mobile platform that helps monetize freemium apps. This discussion is an excellent overview of the dynamics of app monetization in the mobile world.

Sramana Mitra: Let’s start with some context. Tell us who you are. Give us a bit of background and introduce us to Tapjoy.

Steve Wadsworth: I’m the President and CEO of Tapjoy. We are a leading provider of lifetime value optimization solutions for mobile app publishers. What that means is that we provide a software platform to allow mobile app publishers to maximize the value of user’s engagement in their app.

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Thought Leaders in Mobile and Social: Doyon Kim, CEO of Pangalore (Part 6)

Sramana Mitra: They are more powerful, which makes it a PR nightmare. So, you don’t have a solution to this. You observe a problem; I observe a problem. There is no solution. We’ll just have to deal with this muck. It is an open problem, don’t you think?

Doyon Kim: It is, yes. It is becoming a more serious problem. I read a book about five years ago – and I don’t remember the title of the book, and at the time I didn’t like it – that was criticizing the Web 2.0 movement. What they were saying, basically, is this Web 2.0 thing gives too much power to amateurs, and anybody can be an expert. Anybody can be influential with this new Internet. Because I was in the Web 2.0 industry, I didn’t like the tone at the time, but now I kind of agree. >>>

Thought Leaders in Mobile and Social: Doyon Kim, CEO of Pangalore (Part 5)

Sramana Mitra: That was my impression also, that cross-promoting using each other’s ad inventory that is not being sold, because nobody wants to advertise. There is a huge amount of unmonetized ad inventory.

Doyon Kim: And also, it’s a very targeted audience.

SM: It’s a very targeted audience, yes. So, barter is one of the trends in the industry. I see that, too. Is there any other major trend you’re seeing in gaming? One of the observations you were making – and I’m in sync with that – is that Zynga came into Facebook before all of these privacy settings came together. So, the virality was still there. And then anybody who came in before there were privacy settings with which the virality could be turned off used Facebook virality to scale up. But it’s no longer viable. >>>