By guest author and 1M/1M member Pinky Thakkar
Meru Cab, the largest taxicab company in India, needed an effective way to identify and monitor its more than 5,000 drivers. To ensure high-quality service, the company terminates its agreements with drivers who seriously violate its customer service standards, and blacklists them for future employment with the organization. >>>
By Guest Author Soren Petersen
Passionate, small, inter-dependent project teams can turn on a dime, and by keeping their eyes on the ball, get to bat more often and to impact the world in meaningful ways. Collaborative exploration is now changing how we think about and approach innovation and competition is quickly becoming an outdated paradigm. >>>
By Guest Author Soren Petersen
Return on investment is diminishing for all businesses and investors are rushing to Silicon Valley startups to improve their portfolios’ performance in the hunt for profit. High profile successful startups, such as AirBnB, Uber, and Tesla may mistakenly lead investors into believing that by applying design, innovative startups can dramatically change the odds of creating breakthrough innovations and successful businesses. What will happen when the music stops and there are just too few chairs to go around? >>>
By Guest Author Soren Petersen
“Seat of the pants” decision-making accounts for 90% of an organization’s frontline actions, while 10% reflects their stated strategic intent. Therefore, those in the organizational frontline trenches might be forgiven for wondering: “What the heck were they thinking?” >>>
By Guest Author Soren Petersen
Entrepreneurs are the people who reinvent and revigorate our society in large and small ways and we know them by their actions. However, how do entrepreneurs with a business or a design background differ from one another and what are their personal traits? >>>
By Guest Author Soren Petersen
All promising startups have revenue projections with a classic hockey stick shape. However, when these projections are multiplied by market, technology and execution risk, this expected revenue curve often collapses and resembles that of a perpetual money drain. >>>
By Guest Author Soren Petersen
A startup is about daring market and technology positioning followed by exquisite execution. Since even a bat can position itself, the part of the game one can control becomes all about the execution. Founders agree that design is the key to successful execution, and they proclaim that design contributed more than 70% to their success. >>>
By Guest Author Soren Petersen
The opportunities for leveraging design are tremendous when developing breakthrough innovative offerings in new entrepreneurial ventures. Unsaddled with entrenched cultures, organizational architecture, procedures and legacy requirements, design has a “blank slate” to approach opportunities strategically and not just as an exercise in product differentiation. Studies at Stanford show that, for established firms, the strategic use of design offers an added value of 6.5% to thirty percent. >>>
By Guest Author Soren Petersen
Few organizations are as inspirational to millions around the world as the National Aeronautics and Space Administration. (NASA) From placing the first man on the moon, to the space shuttle program, the Hubble telescope and the Mars mission, reaching for the stars is a well-known mission of NASA. However, relatively few people are familiar with the organization’s engagement in continuing education about the final frontier of space. One such effort is the amazing Space Apps 2016 hackathon. >>>
By Guest Author Soren Petersen
A society’s progress depends upon the quality of the questions it asks itself and to know what questions to ask today in order to secure a sustainable future. >>>