Sramana Mitra: What happened? She left to go to Cisco? Devdutt Yellurkar: She built the company and the company got acquired by Cisco. It was a massive exit. She is now part of Chuck Robin’s executive team. Sramana Mitra: What is the name of the company? Devdutt Yellurkar: It’s called Accompany. Sramana Mitra: Tell us
Sramana Mitra: What did they come to you with? Miriam Rivera: This was three people. They had developed the prototypes of these devices. Part of that was that they had already spent several years in this non-profit version pursuing this goal of developing cheaper devices that could be used in contexts where technology wasn’t being
Grant Ingersoll: In the case of one of our large telecom providers that we power ecommerce for, if a user comes in and searches for iPhone and they’ve never done business with that company, then you want to show them the latest iPhone. If you happen to know that that user is already logged in
Devdutt Yellurkar: I came across this company in Copenhagen. At that time, Twitter had just launched. We were one of the first investors in Twitter. Twitter Search had just launched. I went and searched on Twitter for sentiment around Zendesk. All I found was just pure love. Everybody was saying very positive things about it.
Miriam Rivera: The other company was run by men and this was run by a mom. I think she really related to the issues. She related to the customers’ needs. She understood the importance of safety and reliability, and understood that for the parents, reliability was more important than the price. They tend to have a
A fantastic discussion on the future of search, virtual concierges, and so on. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to the company. Grant Ingersoll: I’m the CTO and Co-Founder of Lucidworks. I have a background in search, machine learning, and natural language processing. I have been a long-time
Sramana Mitra: Contrarian thinking is what builds the defensibility. Just to counter your point about what people are writing about, we have podcasts and roundtables. We’ve had hundreds of investors come and discuss their investment thesis the same way you are doing. It’s actually interesting that some are willing to take the velocity risk as
Sramana Mitra: What about sector? You said you only do enterprise software. Could you elaborate on what you like to invest? What trends are you following and are excited about? Miriam Rivera: A lot of our companies are traditional SaaS companies, but many of them were also invested in Internet of Things and AI. Smart