Sramana Mitra: Talk to me a bit about specific use cases where customers are leveraging this more customized, more personalized, and more tuned versions of technology. Arish Ali: We have lots of large retailers, but we can’t talk about all of them publicly. There are many customers who are doing cool stuff with our technology,
Rich Green: The history of enterprise applications is you enter information in the application and you get to analyze it by looking at it and reporting on it. That’s pretty much as sophisticated as it gets. In the consumer world, think about Google and how much information do you provide to Google versus how much you
Sramana Mitra: How many retailers have you worked with in this journey so far? Arish Ali: 25 to 30. Sramana Mitra: These are large retailers? Arish Ali: We, almost exclusively, focus on large retailers, because they have bigger budgets. We always made sure that we were making money from each of the contracts we signed.
There is a lot of buzz in the CRM space on how AI will augment the effectiveness of sales people. This interview is a comprehensive deep dive into the issues driving the problem, both promises and challenges. Sramana Mitra: Let’s start with introducing our audience to yourself and to SugarCRM, especially to what’s been happening in
Can you imagine what a retailer has to go through these days in their effort to stay cutting edge? Amazon is innovating at a furious pace, and all online retailers are scrambling to keep up. This interview discusses some of their challenges. Sramana Mitra: Let’s start by introducing our audience to yourself as well as
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Entrepreneurs are invited to the 340th FREE online 1M/1M roundtable mentoring session on Thursday, February 16, 2017, at 8 a.m. PST/11 a.m. EST/9:30 p.m. India IST. If you are a serious entrepreneur, register to “pitch” and sell your business idea to Sramana Mitra. You’ll gain straightforward feedback, advice on next steps, and she’ll answer any
Sramana Mitra: Once you made these vital switches, what happened? In terms of revenue, how did you do in 2015? Roy Peleg: We ended with gross revenue of $1.3 million. In the month of December, we generated $185,000. The trajectory was great. We quadrupled the revenue in 2015. Then we took on a few more