Thought Leaders in Big Data: Frank Bien, CEO of Looker (Part 5)

Frank Bien: Let’s go back to the HotelTonight example. There’s no way the data would have understood that there was a correlation between these two data metrics that they had identified. Those were two different business teams that independently built these views of their business. Then one them says, “ Let’s put this together and see what

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Catching Up On Readings: GigaOm Roadmap 2014

Since 2011, GigaOM Roadmap in San Francisco has brought together thinkers and innovators in experience design to discuss trends and where they see the future of product design headed. In Roadmap 2014, the discussion focused on the invisible design that may never even be noticed by users themselves. For this week’s posts, click on the

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Bootstrapping Using Services from London: Ajay Patel, CEO of HighQ (Part 2)

Ajay Patel: The vision was to build our own deal room or file sharing application and then license that to the legal industry. We put in our savings, which amounted to $30,000 and started HighQ. To this day, it is still a bootstrapped company. Having no money meant no salary, but it also meant that you had

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 5)

Sramana Mitra: Our program is 100% based on this philosophy that you have to immerse yourself in customers and you have to understand the customer dynamics—why they buy, when they buy, and how they buy. Louis Tetu: If you do that, you can use seed capital to get very quickly to a use case and

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Thought Leaders in Big Data: Frank Bien, CEO of Looker (Part 4)

Sramana Mitra: Let’s look at your big picture. Bring it up to industry level and tell me more about what trends you are seeing from your vantage point in the Big Data world. Frank Bien: My entry into data has only been during this Big Data trend – right after 9/11 when Web 2.0 was happening. In

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Bootstrapping Using Services from London: Ajay Patel, CEO of HighQ (Part 1)

Continuing with our Bootstrapping Using Services theme, we bring you a story from London. Sramana Mitra: Let’s start with some back story. Where are you from? Where were you born and raised? What kind of background? Ajay Patel: I was born in London about 42 years ago. I’ve lived here all my life. My origins

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 4)

Sramana Mitra: Just to get the facts straight, you have a bunch of Fortune 50 companies starting to adopt the solution. You did the seed round yourself. What about the venture round? At what point in that adoption cycle did that venture round come in? I’m not talking about post-IPO. I’m talking about the pre-IPO

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Thought Leaders in Big Data: Frank Bien, CEO of Looker (Part 3)

Frank Bien: They saw, of course, that people who were booking hotels were also referring customers because they had a great service. What they also saw was that people who are not using the service were referring the most number of customers. In a lot of organizations, when they see something like that, the thinking

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