Sramana Mitra: How would that be followed through? Let’s say I am in the store, and I am looking for something that the store knows because of all the implementation you have done, integrating the POS System. How is that last mile bridged? Who is approaching me? Is there floor staff who gets a notification
Sramana: I think what you have done is fantastic. Our ecosystem has created a talent war for the same people. There is talent everywhere and there are different niches and lifestyles. Being able to carve out a niche like you have is a fantastic HR strategy. Jana: Two of employees had a goal of working
Sramana Mitra: Can you talk about what kind of heuristics you are using in the wealth management scenario? Chris Carter: When you look at wealth management, you have structured and unstructured data. You have all those nice Excel spreadsheets, documents, and plenty of data points about what you are doing when it comes to your
Sramana: You said you have 70 people working on this project. Tell me a bit more about how you have built the team. Jana: There was no pool of people that I could go hire from who had done this before. You have to find and curate an amazing product that has a story. Our
Chris Carter: We are very fortunate to have very strong staff members who have focused on that within not only the SAP or big data ecosystem, but on the healthcare system. They know how to benchmark certain statistics. I didn’t even know the linen side or the cafeteria side to the story. They brought that
Sramana Mitra: What is the source of the problems? Is it the customers who bring the problems to you, or do you bring the problems to the customers? JR Reagan: We normally have “Art of the Possible” sessions – they are about two hours long. Sometimes [people] are very eager and want to launch off
Sramana: How did you fund the startup? Jana: I put it on my personal American Express card at first. I covered the first month of product myself. We have never taken any funding, and we have never taken on any investors. We also never had any startup capital. I was able to quickly pay myself
Sramana Mitra: This is obviously a serious issue, and there are people working on it already. Who is working on it and who has good ideas? JR Reagan: The good work is happening all over the place. You see the National Labs in the U.S. and other government organizations outside the U.S. that are doing