Sramana: That is the beauty of having a really solid set of customer relationships over a long period of time. They trust you and your expertise and are able to participate in the product definition process. That is a huge asset. Hemant Shah: It is a tremendous benefit. I have only worked in this startup.
Sramana Mitra: What you described is reasonably accurate as far as my observation is concerned. The pure infrastructure layer is overcrowded and overfunded. The opportunity is in the domain knowledge and knowing what heuristics can move the needle on top of that horizontal infrastructure. Todd Goldman: What you want to do is combine knowledge of
Prem Uppaluru is co-founder, CEO, and president of Transera. The company collects data from numerous contact centers, turns unstructured data into structured data, and drives insights that improve customer satisfaction and engagement and helps predict trends. Prem has more than 25 years of experience in the telecommunications and networking industry. Prior to Transera, he held
Sramana: What do you need to build these models in terms of data sets? How do you derive them? Hemant Shah: The thing that we really stayed true to was recognizing what our core competency was and was not. When we made the shift from earthquake risk to natural hazard risk, we knew that we
Entrepreneurs are invited to the 184th FREE online 1M/1M roundtable mentoring session on Thursday, August 22, 2013, at 8 a.m. PDT/11 a.m. EDT/8:30 p.m. India IST. If you are a serious entrepreneur, register to “pitch” and sell your business idea to Sramana Mitra. You’ll gain straightforward feedback, advice on next steps, and she’ll answer any
Sramana Mitra: If you were to present the industry layers of infrastructure that are going into making that transition from analyzing samples to analyzing actual data, what does that landscape look like? Todd Goldman: There is the raw data warehouse, which today is evolving to be the Hadoop layer. I don’t think the legacy appliances
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Sramana: Most CEO changes fail miserably. Most VCs will tell you that they want an entrepreneur who will scale up to a certain point. They do not want a CEO change right out of the gate. Most of the relationships don’t work out, but you obviously were successful. What did he do that made it