Thought Leaders in Mobile and Social: Marty Beard, CEO of LiveOps (Part 4)

Sramana Mitra: It sounds like one of the big changes that has happened is the requirement to route to a different set of agents. Marty Beard: Right. But there’s the higher level point that the world of the agent is becoming more sophisticated. The demands on the agent are increasing. SM: When the agent responds

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Building a Fast-Growth Local Advertising Business: Yodle Co-founders Ben Rubenstein and John Berkowitz (Part 2)

Sramana: When you were selling local advertising, where was it placed online? Ben Rubenstein: The first thing we did was create a website for our clients because most of them did not have one. We then took that website and distributed it to the major search engines as well as 75 other online search directories.

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Women of 1M/1M: Zuznow, Israel

Israel has become a hotbed of technological innovation, earning the nickname Startup Nation. Coming from a tradition of strong, capable women, Racheli Levkovich exemplifies both the Israeli technology entrepreneur and the powerful woman. Racheli is the co-founder and vice-president of sales at Zuznow and one of several promising female entrepreneurs of the 1M/1M program. Racheli has worked extensively in the

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Thought Leaders in Mobile and Social: Marty Beard, CEO of LiveOps (Part 3)

Sramana Mitra: Let’s talk about what specifically you’re doing in mobile and social. Marty Beard: We have integrated all the channels. The channels are voice, email, chat, SMS, Twitter, and Facebook. We’ve integrated all those channels onto one screen. So, you don’t have to open up several different applications to do social analysis. You have

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Building a Fast-Growth Local Advertising Business: Yodle Co-founders Ben Rubenstein and John Berkowitz (Part 1)

Ben Rubenstein is a co-founder of Yodle and the company’s regional vice president of sales. He has been with Yodle for the last seven years. Prior to Yodle, Ben graduated magna cum laude from the University of Pennsylvania, where he studied history and Latin American Studies. John Berkowitz is a co-founder of Yodle and the

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Thought Leaders in Mobile and Social: Marty Beard, CEO of LiveOps (Part 2)

Sramana Mitra: OK. I guess the discussion is a bit different from what I had expected. Marty Beard: Yes. Again, LiveOps, we always sell directly to an enterprise. We offer our cloud applications to help them run their customer service organizations, their contact centers. We are a cloud contact center vendor. For those enterprises that

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Bootstrapping a $40M Niche E-Commerce Business: Stroll CEO Dan Roitman (Part 7)

Sramana: Is an M&A your primary strategy for growth? Dan Roitman: We are going to buy, build, or license products to plug into our platform to allow us to scale. We are focused on consumer education businesses. Sramana: So, you are looking for other personal development educational products that are in the B2C model, right?

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1Mby1M Deal Radar 2012: Libelium, Zaragosa, Spain

Libelium is a privately held wireless sensor network platform provider. The company delivers, open-source, low-power consumption devices that are easy to program and implement for Smart Cities solutions and a wide range of M2M and sensor projects. All of Libelium’s products are modular, horizontal and easy to integrate into third-party systems.  The company is based

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