Sramana Mitra: That’s the real winning story. Josh Lieberman: Absolutely. SM: In India, no matter where you are … in the big cities, you’re looking at 30% attrition. In the smaller cities, you’re looking at 20% attrition. That’s the real problem. If you’re looking at below 5% attrition, that is the real winning story.
Sramana: What are your thoughts on the family ties with the business? Sabrina Parsons: My husband works at the business, and I agree that you have to keep business and personal relationships as separate as possible. One of the things I love about the family business is that I feel it allows me flexibility in
Sramana Mitra: Now we understand the positioning of the company. Tell us, what is the unique selling proposition (USP)? Within outsourced product development, what is your company’s USP? How do you differentiate, and what do you pitch that is compelling to your customers? Josh Lieberman: Up to now we have had zero sales or marketing.
Sramana: I assume that because you are a private company with a strong track record, you are a profitable company? Sabrina Parsons: We have been profitable for quite some time. There were some building years when Tim first started the company but for the past 10 to 15 years we have strong track record of
Founded in 2009, KMS Technology partners with clients that range from startups to Fortune 500 companies to provide software development services such as research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. Sramana Mitra: Hi, Josh. Let’s start with some background about you and KMS Technology. Josh Lieberman: I’ll
Entrepreneurs are invited to the 137th FREE online 1M/1M roundtable on Thursday, July 26, 2012, at 8:00 a.m. PDT/11:00 a.m. EDT/8:30 p.m. India. If you are a serious entrepreneur, register to “pitch” and sell your business idea to Sramana Mitra. You’ll gain constructive feedback and she’ll answer any of your questions. Others can “attend” to
Sramana: Did you take a revenue hit from 2007 to 2009? Sabrina Parsons: We took a small hit, but it was not that much. We really focused on our core strengths online. We did not start building the new SaaS application at the time that we wanted to simply because we did not have the
In Wired magazine’s Gadget Lab article on the new MacBook Pro, author Kyle Wiens weighs in on the new computer, with the highly publicized retina display. It’s think and lightweight, but as Wiens notes, these advantages may have costs that are not readily apparent. What does the demand for increased portability at the expense of