Sramana: How to schools use your tools to operate their bookstore operations? Tony Pfister: They use our tools to select the course materials. We have warehouse inventories of books. In addition, we manage the digital distribution of course materials for schools as they move into the digital space.
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Sramana Mitra: That’s what I was trying to get at, extracting the essence of your business. I think “cloud services brokerage across multiple legacy systems” sounds like a reasonable description of the essence of what you do. Correct? Alex Osipov: I wouldn’t just say legacy because we support all the cloud storage options nowadays. We’re
Sramana: Shortly after resigning from your cushy job and becoming CEO, you found that the $1.4 million business dwindled to $200,000 with the loss of a single client. What did you do next? Tony Pfister: The first thing I did was question my decision. The next thing I did was refocus. I treated it as