Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 5)

Sramana Mitra: So, your project teams directly work with the customers and keep them updated? Sanjay Dange: No, they never directly work with the customers. They are always accessible on our online project management system. Only the team coordinators directly interact with customers. Usually feedback is  posted on our project management system which triggers an

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Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 3)

Sramana Mitra: Definitely. Let’s talk about collaboration. What is your current collaboration configuration, let’s say, or infrastructure? What are you using? What trends are you seeing? Collaboration is one of the areas where we are seeing the most adoption of cloud computing. Lee Congdon: We attempt to use open-source products. Our email infrastructure is Zimbra. We use

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Democratizing Marketing Automation: Act-On CEO Raghu Raghavan (Part 3)

Sramana: How were you able to keep Responsys above water when so many of your customers were going bankrupt? Raghu Raghavan: I believe there are two reasons why, and I will explain them with examples. First, by working with eToys we discovered that if a company has a marketing system, it will place tremendous value

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Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 4)

SM: Here’s another question for you. You have talked a lot about bidding for projects, and you seem to be bidding for a lot of projects on a daily basis. Can you talk a bit about the bidding process? What do you do internally? Do you have a dedicated team who sit and monitor the

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November 17th: 105th 1M/1M Roundtable For Entrepreneurs

Entrepreneurs are invited to pitch their businesses or attend the 105th FREE online 1M/1M roundtable on Thursday, November 17th, 2011, starting at 8 a.m. PST/11 a.m. EST/9:30 p.m. IST. You can find more details here and register here. We hope you will join us!

Thought Leaders in Cloud Computing: Lee Congdon, CIO of Red Hat (Part 2)

Sramana Mitra: The 33% that you have moved to the cloud already, what is the organizing principle of that? What have you chosen to move as the early steps? What have you chosen not to move yet? Lee Congdon: A strong partnership with Salesforce.com; we’ve been using their technology for more than five years for sales automation.

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Democratizing Marketing Automation: Act-On CEO Raghu Raghavan (Part 2)

Sramana Mitra: Where did you go after Mentor Graphics? Raghu Raghavan: By 1999 the company had become quite large, so I left and joined the Wyatt Company,which was a HR consulting company. They wanted to build large HR systems on PCs. I could not get Mentor Graphics shifted over to PCs because they thought they

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Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 3)

Sramana Mitra: Of course, over time, as you built up more projects on Freelancer.com and you had testimonials, reviews, and so on that also helped you get more visibility. Sanjay Dange: Yes. On Elance, we have 25 reviews. On Freelancer.com, we have more than 1,400 reviews. We are the leader on that portal in the

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