By Sramana Mitra and guest author Aditya Modi Sramana: Would you give me a use case to illustrate what you are talking about? Chris: There are two. One could be a product person and the other could be a call center operations person within a single enterprise. We are looking at a network of contact centers
By guest authors Irina Patterson and Candice Arnold I am talking to the co-founders and managing partners of TechNexus Fred Hoch and Terry Howerton. TechNexus was originally developed by private investment and community support in Chicago in partnership with the Illinois Technology Association (ITA) to serve as a “clubhouse” for the local tech community, and
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Sramana: How did you finance such an expensive advertising campaign? Christos Cotsakos: We raised about $50 million with our initial public offering. We raised $120 million from our second offering and we raised $400 million in our private placement offering. Before our IPO we were advertising selectively. A full-page ad in the WSJ will get noticed
Sramana Mitra: And whom do you expect would be solving that problem? Or is solving that problem or is trying to improve that situation? Is it the product life cycle management (PLM) vendors? Jay Leader: In part. There are a whole bunch of them. I am sure you trip across lots of them – people
By Sramana Mitra and guest author Aditya Modi Sramana: So, let me see if I’ve got this right. You audit the objectives, then you edit the process as it pertains to those objectives, then you audit the tools and mechanisms of implementing those, and finally you audit the calls? Chris: We audit the calls, then
Sramana: What was it about E*Trade that made you consider that job? Christos Cotsakos: There were a lot of jobs that I was looking at. The first thing that struck me was that it was a David versus Goliath story, and I have always liked those types of stories. It was a little upstart against
Sramana Mitra: Product life cycle management is an area we haven’t heard so much about in our cloud computing series. We haven’t really heard much from that field. I worked a lot in that area in the early part of the past decade because I was doing a turnaround of a company that did PLM