Rolling Up Mystery Shopping: Market Force CEO Karl Maier (Part 5)

Sramana: Is the workforce widely distributed? Karl Maier: We have built a shared service center that has allowed us to centralize back-office operations here in Colorado. We have 45 people here and we handle legal, HR, new product development, and IT.

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An Interview With Danny Robinson, CEO, British Columbia Innovation Council (Part 1)

By guest authors Irina Patterson and Candice Arnold Today I am talking to Danny Robinson, CEO of British Columbia Innovation Council. The Vancouver-based BCIC is dedicated to developing entrepreneurial talent and commercializing technology in British Columbia, Canada.

Thought Leaders In Cloud Computing: Paul Wilcox, CIO of HMH Publishing (Part 4)

By Sramana Mitra and guest author Shaloo Shalini SM: What is your perspective on what Google is doing with Google Docs and Google Apps? PW: Well, for a lot of these kinds of applications is the same thing with the similar applications for the iPad. Our problem, or I guess our challenge, is compatibility. It

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Thought Leaders In Cloud Computing: Laef Olson, CIO Of RightNow (Part 1)

By Sramana Mitra and guest author Shaloo Shalini The Software as a Service (SaaS) delivery model of cloud computing has seen steady and overwhelming growth that has cut across industries, verticals, and big and small enterprises. Worldwide SaaS revenue in the enterprise application software market was pegged at $8.5 billion in 2010, up 14.1% from

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1M/1M Strategy Roundtable For Entrepreneurs On Thursday, February 10

Entrepreneurs interested in discussing all aspects of a start-up venture are welcome to attend the next free online strategy roundtable on Thursday, February 10, 2011, starting at: 11 a.m. EST/8 a.m. PST/9:30 p.m. IST. You can find more details and register here.

Rolling Up Mystery Shopping: Market Force CEO Karl Maier (Part 4)

Sramana: How did you actually accomplish a roll-up in mystery shopping to start a company? What was your next step? Karl Maier: The first step was to conduct research to answer the basic questions such as market size, value proposition, and market competition. Paul Berberian, Rushton McGarr, and I then spent three months bootstrapping the

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Catching Up On Readings: Hybrid Businesses

This week’s roundtable showcased a number of hybrid businesses, from wine education to road transport. Click on the full paragraph to read the rest of this week’s posts.

The Third Frontier In The Midwest: An Interview With John Glazer, Director, TechGROWTH Ohio (Part 7)

By guest authors Irina Patterson and Candice Arnold John: We are addressing the shortage of managerial talent by trying to grow our own talent, identifying what the traits and qualities of good managerial talent are. What do they need to know and what do they need experience in order to become great managers? Rather than

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