Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 3)

By Sramana Mitra and guest author Shaloo Shalini SM: I see. So you use your own offering for CRM within RightNow? LO: Yes. We use our own system out of the cloud and have our own dedicated team that manages it separately from how we do that for our clients. For our expense management, we

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Thought Leaders In Cloud Computing: Paul Wilcox, CIO of HMH Publishing (Part 6)

By Sramana Mitra and guest author Shaloo Shalini SM: Interesting! Assembling your own books – how are you doing that? What is the workflow for a teacher to assembling his or her own book? PW: This for us is very new. What we do is have a consultant come in and work with teachers to

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1M/1M In The IndUS Business Journal

Martin Desmarais with the IndUS Business Journal recently spoke to Sramana Mitra about the One Million by One Million initiative for his article, Sramana Mitra: 1 Million Ways. You can read the entire article here.

Rolling Up Mystery Shopping: Market Force CEO Karl Maier (Part 6)

Sramana: What do you want to do with the company? Are you going to continue down the roll-up path? Karl Maier: That is part of the strategy. From day one we have had a two-pronged strategy, and the first prong is to consolidate. We will continue down that path. We do not need equity to

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Thought Leaders In Cloud Computing: Paul Wilcox, CIO of HMH Publishing (Part 5)

By Sramana Mitra and guest author Shaloo Shalini SM: I see. That actually gives me a good segway into one of the most important discussions in your industry today, or at least the way the greater technology world hears about your industry, which is the movement of textbooks to e-books and the rise of the

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An Interview With Danny Robinson, CEO, British Columbia Innovation Council (Part 2)

By guest authors Irina Patterson and Candice Arnold Danny: I thought that BCIC would be a better place for me to cover all the sectors, make sure the entire [entrepreneurial] ecosystem’s intact, reach all the other industries and regions. I represent all of British Columbia, not just Vancouver. There are about nine regional areas where

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Thought Leaders In Cloud Computing: Laef Olson, CIO of RightNow (Part 2)

By Sramana Mitra and guest author Shaloo Shalini SM: What is the scope of your internal IT organization? What you mentioned just now is the IT infrastructure piece for delivering your cloud-based offering or product as a cloud vendor. What about the internal requirements of RightNow as a company?

1Mby1M Deal Radar 2011: crowdSPRING, Chicago, Illinois

Package design for a new type of potato chip, new pasta shapes, a name for a new building, the next LG cell phone – all are current or past projects on crowdSPRING, which describes itself as “the world’s largest online marketplace for buyers and sellers of crowdsourced creative services.” The designers and writers who join

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