Outsourcing: Amit Shankardass And Andrew Kokes Of Sitel (Part 1)

By guest author Tony Scott This interview, the last in this first group in the series, is with Sitel, which describes itself as “redefining call center outsourcing.” The company offers a variety of services for acquisitions and sales, back office, collections, customer care, and technical support. I am talking with Sitel’s chief global marketing officer,

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Business Incubator Series: An Interview With Skip Simms, President And CEO, Ann Arbor SPARK — Ann Arbor, Michigan (Part 1)

By guest authors Irina Patterson and Candice Arnold I am talking to Skip Simms, president and CEO of Ann Arbor SPARK, a nonprofit business development consortium in Michigan that works in partnership with the Michigan Economic Development Corporation (MEDC), the state’s economic development agency, to help early-stage entrepreneurs and growing companies.

Seed Capital From Angel Investors: Tim Cartwright, Chairman, Tamiami Angel Fund – Naples, Florida (Part 5)

By guest authors Irina Patterson and Candice Arnold Irina: Does your fund have any industry preferences, or is it pretty broad? Tim: [First], I think we need to have a more robust entrepreneurial ecosystem here in the entire state of Florida. And there are a lot of elements to that ecosystem. Not only access to

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Thought Leaders In Cloud Computing: Judy Spitz, CIO Of Verizon (Part 1)

What is a typical user’s expectation when it comes to the tolerable speed of mobile connectivity? Connectivity today spans telephony, infrastructure and service access speeds, application speeds and perceptible performance. Well, having been in the business of managing the ever growing customer expectations from the telecom providers, Judy Spitz, CIO of Verizon, has a witty answer to this question. She says – for a typical user – the slowest speed that they are willing to tolerate is the fastest speed that they have ever experienced!

1M/1M Strategy Roundtable For Entrepreneurs In The Northwest U.S. On Thursday, March 3

Entrepreneurs from the northwestern United States will be the focus of the next FREE online strategy roundtable on Thursday, March 3, 2011, starting at: 8 a.m. PST/11 a.m. EST/9:30 p.m. IST. Entrepreneurs with questions pertaining to their start-up ventures are welcome to pitch their businesses or attend. You can find more details and register here.

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1Mby1M Deal Radar: Systems In Motion, Fremont, California/Ann Arbor, Michigan

Joining the blog’s ongoing conversation about outsourcing, nearshoring, and IT services is Systems In Motion, a U.S.-based technology services company that was founded to create a competitive and complementary alternative to the trend of offshore outsourcing of IT work.

Building An Open Source ERP Company From Pamplona, Spain: OpenBravo CEO Paolo Juvara (Part 4)

Sramana: ERP has largely been a channel business and the accountants choose the accounting system, especially in the small business world. Somehow you have managed to make open source ERP a valid strategy for your company. How did you do it? Paolo Juvara: The adaptability of our solution is the reason we have been successful

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Catching Up On Readings: Challenges For Intuit And Dell

Intuit and Dell are being challenged in their respective fields. Click on the full paragraph to read this and the rest of this week’s posts.