By guest authors Irina Patterson and Candice Arnold Irina: Do you hold any events for entrepreneurs? Dave: Actually, I put on a decent-sized 300- to 500-person conference on a quarterly basis. I also run a lot of user groups and events, meetings, and dinners. We’re running one called Warm Gun, a conference about design and
By guest authors Irina Patterson and Candice Arnold Lewis: Going forward, our model is that we will continue to have students. We are a student program and will be for as long as we’re around. We do that same type of project work but typically we will end up working more with the investment funds
By Sramana Mitra and guest author Shaloo Shalini SM: Let me go back to how Mahindra Satyam deals with CRM today. It sounds like you are seriously considering moving the entire system to salesforce.com. So, how is CRM managed today inside of Mahindra Satyam?
Sramana: What type of impact do your sticky payment pages provide your customers? How big of a selling point is that feature? Peter Caparso: The one-click payment really helps our customers to increase revenue. It has taken their conversion rates from 72% to 95%.
By guest authors Irina Patterson and Candice Arnold Dave: We are a little bit different from many other programs where the advisors are primarily coming from the investor category. In our world, those are mostly coming from the operational field category. Most of our mentors are coming from engineering, marketing, or design backgrounds, maybe product
By guest authors Irina Patterson and Candice Arnold Irina: How many employees do you have? Lewis: We have one principal; his name is Patrick Mullen. The beauty of our model is that the rest of our employees are actually university students whom we bring into our program. So, our system and structure is very similar
By Sramana Mitra and guest author Shaloo Shalini SM: Here is a slightly tricky question but let me ask you anyway. In Indian IT services companies, there is a huge “not invented here” syndrome. I’m encouraged to hear that you are evaluating off-the-shelf CRM solutions from companies like Oracle, Siebel, and salesforce.com, which is a
This FREE online strategy roundtable for entrepreneurs will begin at: 11 a.m. EDT/8 a.m. PDT/8:30 p.m. IST on Thursday, October 21, 2010. Please join us and let other entrepreneurs know. You can find more details and register here.