Pioneering SaaS In Business Process Optimization: Ariba’s Kevin Costello (Part 5)

SM: How did your customers handle your move to SaaS? KC: The customers bought the license and then went and implemented [the product]. It was almost up to them to be successful. Now, if the customer buys something it is still up to them to be successful, but it is really up to us to

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Outsourcing: Persistent Systems Interview (Part 8)

By guest author Tony Scott Product Development – Indian Style vs. Silicon Valley Tony: Anand, how do you compare the process of product development in your company with the way software companies traditionally work? Anand: The entire value of what we have done in the Indian software industry has been our ability to use junior

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Catching Up On Readings: Saving Money Without Cutting Services

As the economy slowly recovers, state budgets are likely to continue to be strained, and states will continue to face difficult choices about which services to keep and which to cut or reduce. One of this week’s Deal Radar companies, nCourt, has come up with a solution for online traffic court payments and other legal

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Pioneering SaaS In Business Process Optimization: Ariba’s Kevin Costello (Part 4)

SM: What was your revenue in 2002, and how was your ramp-up moving as you made your directional changes? KC: In 2002 we did $229.8 million in revenue, the largest chunk of which was perpetual licensing. When we sold a $1 million or $2 million license it was recognized on our financial statement at that

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Outsourcing: Persistent Systems Interview (Part 7)

By guest author Tony Scott The Phases of Outsourcing: The Value of IP vs. Productization Tony: That’s great, but isn’t a company’s core IP still really important? Anand: To give some context here about your IP question, what I find is that with many of the small startups, you’ll find two or three founders who

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Pioneering SaaS In Business Process Optimization: Ariba’s Kevin Costello (Part 3)

SM: Did you have a supplier network as part of your product offering? KC: We did, and that was a great piece. In 2002 our supplier network had about 25,000 suppliers on it. That supplier network continues to be a core piece of our business.

Outsourcing: Persistent Systems Interview (Part 6)

By guest author Tony Scott The Phases of Outsourcing: The Future of Outsourced Product Development in the Software Industry Tony: How long do you think it will be before software product companies move to the fourth level of outsourcing, where they will be doing the equivalent of original design manufacturing?

June 3 Roundtable Recording

In case you missed it, here is the recording: