iPhone and the Future of Cisco

Everyone wants to date the star, hoping some of that lustre would rub off. Cisco is no exception. A bit gruff, somewhat nerdy, the company has recently started trying to reinvent itself with the Human Network campaign. Meanwhile, the Apple iPhone was announced on Jan 9. Apple and Cisco had been negotiating for months over

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Defying Google: Adify CEO, Russ Fradin (Part 10)

SM: Would you give us some examples of your larger and smaller customers? RF: We work with an education related network called HotChalk, we work with a network of do-it-yourself home improvement types called HouseBlogs, we work with an entrepreneur called Robert Kadar who is starting a network called GoodHealthAdvertising, he is an expert and

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Airline Experience: End-to-End Design

By Dominique Trempont, Guest Author When I think of a service, I think of it in the same way as a product, with a set of features/functions that are clear. It is about creatively visualizing a customer experience in all its aspects, end-to-end. A service can be broken down into pieces, into a process, with

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Social Entrepreneur: Harish Hande (Part 2)

Harish focused on creating an energy solutions company in rural India. Here, we discuss locations and other issues of getting Selco off the ground. SM: When you moved back to India, where did you set your headquarters? HH: We headquartered in Bangalore. My mother is from Karnataka, so it was a choice between Orissa and

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Defying Google: Adify CEO, Russ Fradin (Part 9)

SM: What is your business model? RF: It is always based on some metric based on throughput and performance. We have folks working with us who, although we love them as customers, they are very small businesses who are going to run $20,000 a month in media. We also have folks with us who are

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iPhone and the Future of Texas Instruments

We discussed earlier, that Intel has decided to work on a chip that would power iPhone’s competitors. Other companies will also try to go after this important hyper-integrated chip that combines processing power, lowers power consumption to the limits, and handles high-end functions like video, GPS, etc. In the entire semiconductor landscape, the company that

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Apple: End-to-End Design

By Dominique Trempont, Guest Author Apple goes one notch further and designs an end-to-end consumer experience for its products, store and on-line experience, customer service, support, product manuals and packaging. That passion for meaningful details in every aspect carefully crafts the Apple consumer experience to produce the “whaaow” effect.

Social Entrepreneur: Harish Hande (Part 1)

Dr. Harish Hande is the co-founder of Selco, a rural sustainable energy company which has over 80,000 installations and 25 retail sales and service centers all over Karnataka, a state in Southern India. Among its many accomplishments, Selco has created India’s first rural solar financing program using regional banks. I recently talked with Harish about

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